Waves Motel — Hotel in Hibiscus and Bays

Stayed at waves motel in January 2018 was very disappointed in this motel. Grounds were over run with old leaves and parking area filled with tree debris.was obvious it hadn't been swept for a while. When checking in only one friendly receptionist was at desk and had to leave 2 people waiting while she took another couple up to motel room. We ended up waiting 15 minutes at counter . When entering our motel room the shampoo dispenser was hanging off the walk (which continued to drop off after showing motel owners) the fan was broken in toilet which is right next to kitchen (they said they fixed it but it still didn't work throughout our time there. The bed was covered in yellow stains and the towels came back one day covered. in pink stains ( clearly there were issues in the laundry ) there was no broom snd shovel to clean in unit and we had to try and turn bacon over with a fork as nothing else to use, to top it all off we went out in morning and came back after 1 pm and our room hadn't been serviced with all sheets and towels we had put out still laying on floor. While they were very apologetic about the issues this is not good enough for a motel with the rating it has and at $185 per night I would expect much better than this . I have never stayed in a motel with so many issues. I am not sure how they have the rating they do. Would definitely not recommend this motel the only positive is that it's 2 min walk...

A comfortable one night stay after stress-contending with traffic jams from up north. Check in was quick & easy and necessary to input the pin code for the electronic lock to enter the room. Tip - choose 4 numbers close together for faster access. The access pad is a round circle and sometimes difficult to input consecutive numbers quickly if on opposite sides of the circle. Inside is a separate King size bedroom and lounge/Kitchen of 1990s era which does look a bit tired but still tidy. Kitchen is well stocked but no dishwasher & seemed to be no dishwashing detergent. Ranchslider access to private courtyard was nice. Bedroom is nicely furnished but no heat pump so in winter, will need to leave the door open to get heat from the lounge. Conversely there's no openable windows so only solution is to leave the door open for fresh air. Bathroom is large with spa bath & spacious vanity however the bath doubles as a shower with high sides to clilmb over and no grabrails. For the elderly, its a serious hazard and a Health & Safety issue. Bath is slippery as well but luckily there was a non slip mat available. Heated towel rail was not working and ceiling fan struggling to extract the moist air. Sliding door does get stuck when closing. Points off for overall cleanliness with dust on headboard. Location is close to the beach although its not the main beach but shops and cafes are only 10...

A comfortable one night stay after stress-contending with traffic jams from up north. Check in was quick & easy and necessary to input the pin code for the electronic lock to enter the room. Tip - choose 4 numbers close together for faster access. The access pad is a round circle and sometimes difficult to input consecutive numbers quickly if on opposite sides of the circle. Inside is a separate King size bedroom and lounge/Kitchen of 1990s era which does look a bit tired but still tidy. Kitchen is well stocked but no dishwasher & seemed to be no dishwashing detergent. Ranchslider access to private courtyard was nice. Bedroom is nicely furnished but no heat pump so in winter, will need to leave the door open to get heat from the lounge. Conversely there's no openable windows so only solution is to leave the door open for fresh air. Bathroom is large with spa bath & spacious vanity however the bath doubles as a shower with high sides to clilmb over and no grabrails. For the elderly, its a serious hazard and a Health & Safety issue. Bath is slippery as well but luckily there was a non slip mat available. Heated towel rail was not working and ceiling fan struggling to extract the moist air. Sliding door does get stuck when closing. Points off for overall cleanliness with dust on headboard. Location is close to the beach although its not the main beach but shops and cafes are only 10...