Hotel La Joya — Hotel in Huaraz

Quite possibly the worst hotel experience I’ve had. It was booked as part of a group trip and throughout the 5 days I stayed at this hotel: towels were frequently removed from bathrooms and not replaced. Asking for new ones at the front desk resulted in confusion. Do not disturb signs on the rooms were ignored and rooms were “cleaned” anyway, typically resulting in the removal of towels. Hot water was a rarity. Sometimes it was hot, sometimes lukewarm, sometimes cold, sometimes no water at all! Upon returning from our trek several of our group were given unclean rooms with the bed sheets ripped off and dirty, used towels strewn across the bathroom. Included breakfast sometimes took 45 mins+ just to have coffee served. Instead many plates of eggs were brought in its place while other tables got coffee within 10 mins.

I would recommend Tumi a block down the street over...

I booked this hotel for my trip to Huaraz for 3 days. The pictures on the website are like it is in real. A very nice and warm bed, the most important thing for me in a hotel.||The staff in the reception are all very very friendly. The staff that arranges the breakfast a bit less in my opinion. Breakfast is poor, but that is common in Peru. Just 2 small typical breads from the mountain (delicious) with marmelade and some coca tea (or coffee) and a fresh juice and that's it. But it tastes very nice!||||A small improvement that I see is that in my room the curtains couldn't be closed totally but I think that will be not so easy to fix, it is more the shape of the room.||||I had a small issue with the bath and they immediately came to help.||||I felt very welcome in this hotel and if I ever go again to Huaraz I could...

We arrived in Huaraz, Peru during their Easter holiday on a last minute booking. Since our bus was overnight, we arrived to our hotel at 6am. We were greeted by friendly and receptive attendants and given free water. The hotel is clean and smells nice. Since we arrived well before check in time they initially allowed us to leave our bags with them while we got breakfast at their restaurant. Our group was big at 17 people and they were able to accommodate us in the restaurant. They then decided to let us check in way early which was much appreciated since we didn't really sleep on the bus. Overall it was a...