PRIMELUXE HOTEL — Hotel in Cagayan de Oro

Great room. This wouldve been a perfect score if not for the customer service. The front desk, in particular, lacked good customer service by telling me they didn't have my reservation without asking for my booking number and my ID, which I already placed in the desk. The 2nd lady asked me in bisaya with a quite loud and unpleasant tone, "ikaw ra usa maam?" It sounds and i felt as if I'm checking in at a pension house. I felt uncomfortable because that info that i was a solo traveler could be picked up by someone who heard it and had malicious intent. For a moment, i felt unsafe in the hotel. It could've been better if she asked politely, "good for 1 person only maam?" Even the lady in the breakfast counter didn't greet me nor initiated explaining how breakfast is served. When I asked what goes with the bangus,she looked at me as if not understanding the question "unsa mam?" Tsk tsk..low class...

The hotel is centrally located CDO. Its is a few minutes walk from Cogon Market which happens to have a night market every night where you can indulge in grilled food, tons of affordable food, and a lot of street food.

The hotel is decent enough for a comfortable stay. The reception and guard are very professional and courteous. Although the housekeepers are also nice and i found them very noise especially in the morning to the point that they are waking us up. One morning, the accidentally opened our room or make up while we were sleeping. The make up sign was not up though.

The food was nice for its price. On our last day we found out that they are changing the menu every week. I don’t prefer how they cook their hotdogs though. It’s not cooked with oil.

Overall, i will stay here again when we have the chance to visit CDO...

This hotel is perfect for those who will mostly go about their activities in the day and need a place to rest after such a busy schedule. The rooms are homey and has the usual amenities one would expect.

They offer free breakfast (corned beef, fried bangus, hotdog, fried eggs, etc.) not so fancy but it will do.

They also offer free coffee.

They have few slots for parking space. If the slots have been taken, you'll have to go with street parking at Osmeña St.

They have ramps and elevator for PWDs.

This place is at Cogon, where it would only a walking distance to the four downtown malls in CDO, namely Lim Ket Kai, SM Downtown Premier, Ayala Centrio, and...