OYO 505 Jardin Suites — Hotel in Manila

Poor place to stay (owner not fair or considerate to long stay guest). I normally don't leave reviews, but with the unscrupulous way the 'owner' tried & succedded in swindling me out of money, I wanted to warn others.

I stayed at this location for 9 days (Dec. 27 - Jan. 5, 2020). I was told the hotel was under new management by the owner herself (told me she was the owner on the phone & also appears ro be the manager, since she is the only one called when issues arise).

After staying 9 days, I asked if I could leave 2 of my suitcases at the hotel until I return on the following Monday. I was told that would be fine and that there wouldn't be a charge. When I called Monday night to notify the staff I was coming to get the 2 bags. I then called and told them I was leaving now to come there, so they would expect me, to which I was told that the owner decided I should pay a storage fee of 1000 pesos. I notified them that Inwas tild I could leave the bags for free (I assumed bc I stayed at the hotel 9 consecutive nights which was a big help to them since they just 're-opened' under new management, and likely needed bookings to balance out the cost spent on remodeling. Many calls were made to the owner, about being told I could leave my bags for free, but it did no good. She was determined for me to pay a storage fee, irregardless of what I was told. I was simply told the 'owner decided I should pay a storage fee'. Maybe the hotel didn't rent enough rooms the past week & she saw an opportunity to bring the numbers up a little by charging me the fee.

Don't get me wrong, I have no problem paying a fee for something, if that was what was agreed upon. I was told that I could leave the bags there for free however. And I don't thinks it's fair for an owner (or anyone else) to arbitrarily decide I should pay a fee, after the terms had already been set & agreed to. If I were called & told that I need to come get my bags or a fee would be assessed, I could accept that. But that's not what happened. I was simply told, 'come get your bags, and that the owner had assessed a storage fee'. No warning or anything. I was also told that if I didnt pay the fee & come get the bags, that they would be brought to the police station & turned over to them'. I know there has been corruption in the Philippines, but it's s mind-boggling that a 'hotel owner' would pulll this. She knew I was on my way to the airport to go back to the US & that I didn't have cash or card to even address her frivilous demands, but still stuck to the decision to charge me, even when I warned her i would leave a Google review to warn others about her poor business ethics, but nothing moved her. She wanted that money, and sadly I had to get it to pay her & nearly missed my flight (I arrived at the airport & received my ticket at 12:41 pm & my flight was at 12:50 pm). All I can say is,...

Oyo 505 jardin suites price for a room wss just fine.the room where i stayed is good nmn.only problem is,it is very hard to find-no signage of the hotel,you have to call their cust rep to give you the exact location .its not updayed in waze or in google for the grab taxi to locate it.has to spend 2hrs roaming around rizal...

Place is really discreet and has access to a lot of establishments. Being right beside an LRT station is also a huge plus for people who travel...