SM City San Lazaro — Local services in Manila

SM City San Lazaro is a popular shopping mall located in Santa Cruz, Manila, Philippines. Here's some information about it:

Location: SM City San Lazaro is situated in Santa Cruz, Manila, near the historic San Lazaro Hippodrome and Winford Resort and Casino. Its address is Felix Huertas Street corner A.H. Lacson Avenue, Santa Cruz, Manila.

Facilities: This shopping mall offers a wide range of facilities and amenities. It houses various retail stores, including clothing boutiques, electronics shops, supermarkets, and more. You can find popular brands, restaurants, fast food outlets, and cafes. SM City San Lazaro also typically features entertainment options like cinemas, arcades, and play areas for children.

Parking: There is usually ample parking available for shoppers, making it convenient for those arriving by car.

Accessibility: The mall is accessible via different modes of transportation, including private vehicles, public buses, and LRT Line 1 (Blumentritt Station), which is relatively nearby.

Events: SM City San Lazaro often hosts events, sales, and promotions, especially during holidays and special occasions.

It's a popular shopping destination in Manila, known for its diverse retail options and convenient location. Please note that details and offerings may change over time, so for the most up-to-date information about SM City San Lazaro, including its stores, events, and operating hours, it's advisable to visit their official website or contact...

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SM San Lazaro Hypermarket is where I usually do my grocery shopping because it’s the nearest to my place. However, I’ve recently noticed that my grocery expenses have suddenly increased.

Last week, before heading home, I picked up some groceries—mostly different types of laundry soap and a few other items. To my surprise, my total bill was ₱4,600. Since I was in a hurry to pack my things, I wasn’t able to check the receipt and couldn’t figure out why the total was so high.

Then, last night, I bought two bottles of water and a few other items, and my bill was almost ₱1,700. While I was waiting at the elevator, I decided to compute the prices and realized I had been charged for eight bottles of water. Even though I was already at the parking area, I went back to the grocery store to complain.

The saleslady looked visibly tense when she saw me returning to question the charges. That’s when I realized something odd: my original bill should have been around ₱1,100, but it was suddenly updated to ₱1,500, and then again to over ₱1,600. While I was counting my money, she appeared to be doing something on her machine that increased the total.

What’s even more suspicious is that the first item shown on my receipt was the bottled water, even though it was actually the last item she scanned. I’m not sure if this is just an isolated incident involving her or if other cashiers are doing the same thing—but right now, I don’t trust...

I do not agree with the policy they have on credit memos. A couple of weeks ago, I bought something at Ace Hardware in SM Makati but ended up returning it. I bought it cash but can't get my money back. I got a credit memo instead so I used it to purchase what I needed at home a couple of days later. But I wasn't able to use it all so they gave me a credit memo for the remaining balance. A week later, I needed an insulated cooler and pitchers so I went back to get them. They didn't carry pitchers so I decided to get a cooler. I tried to use the credit memo and the cashier called the manager to tell me I have to "consume" the balance in the CM. I explained to the manager that I didn't have a problem doing that if they carried the merchandise I needed. I didn't want to spend on something I don't need. The manager insisted that I "consume all that's in the CM. So, I ended up not buying the cooler I initially went there for. I don't think it's fair to force customers with credit memo to spend for things they do not need. I hope this feedback reaches the policy makers of SM City San Lazaro. This is not the practice at SM City Makati - they are more accommodating than SM...