Hotel Califórnia Urban Beach — Hotel in Albufeira

The worse days of my vacation! There is no one to receive us at the location, its a ghost hotel! we are asked to go to the hotel on the side. That is 8 floors down and you need to change lifts, change buildings, and walk in a maze of dirty corridors with no airco to the reception of this other hotel where unprepared and unfriendly workers deal with a bunch of sweaty clients waiting 40 minutes on a huge line! There are not enough personel to deal with the reception. The lifts are so old and don't work properly. dirty, the room is nothing like the picture on the air bnb site!The refrigerator is old, the sat TV is a joke! There is an old tube tv 14 inches ! The bathroom is old and needs updating, the sewer smells bad with the heat of summer as we use the shower! there are exposed electrical wires everywhere in the building. On the description it was a nice room wit sat tv en private balcony to the pool. We have no balcony! The view is to a slum. Airco is very dirty and does not work good. There is no toilet paper on the bathroom of the common area. Internet connection did not work !!!! Just sometimes some places. The bedsheets were ugly but clean,nothing like the pictures!!! The towels were old and thin from so many washes. The maids are however very sweet, trying to clean the old mess and being friendly and understanding, but at no results with such direction. I tryied to contact Rodrigo, but I get no answer. It was clearly the worst experience ever with air bnb! Don't be fooled by the picture of the nice swimming pool and nice sleeping room! The room they gave is is NOTHING like the one on the picture! And the water of the pool is blurry and so full of chlorine your eyes burn like hell! Absurd!!!! I was scammed!! I was willing to pay more in order to stay in a nice place only to find out I was ripped off! This place should be banned from air bnb! and I feel robbed. I have pictures of all this to prove if you want I can send to you.

Check in is at 16:00pm!! And check out 11 am! That is per se already a robbery. At night the noise was so loud, no...

We stayed at Hotel California Urban Beach in July, and while its central location in Old Town is fantastic, I wouldn’t stay here again during high season. The positives included the following: the hotel is just a five-minute walk from the beach, about 1km from the Marina, and within walking distance (via escalator!) of the Strip. It’s adults-only, with a minimalist and clean décor. The rooftop pool was lovely, and the staff were consistently friendly and helpful throughout our stay. There's also a handy laundry room. We had a couples' massage in the spa, and this was also really nice. ||The rooms are comfortable but simple. The bathroom setup, with smoked glass separating the shower and toilet from the bedroom, and no shower door, might not suit everyone, depending on how comfortable you are with your travel partner!||However, the noise was a huge drawback. Old Town has become more of a hotspot for the younger crowd than it used to be, and loud music from nearby bars lasted until 4 am every night. Even with earplugs, I found it difficult to sleep. The rooftop pool also became quite rowdy at times, which took away from the relaxing atmosphere.||I’d recommend visiting outside peak season—a friend who stayed in February had a much quieter experience, and if I was ever going back to Albufeira in the off season, I'd be happy to stay there. However, at this price point, I'd like to be able to sleep at night! Also, while very close to the see, the hotel does not have...

The staff are very welcoming and helpful when you check in and the rooms we had were beautifully decorated and comfortable . The breakfasts in the morning are superb with a great variety of different foods you can help yourself to , from cereal , yogurts and fresh fruit to a serve yourself cooked breakfast . The staff at breakfast by the pool bar area are friendly and helpful , plus there are wonderful views over the old town . The location is excellent , with great bars and restaurants within walking distance . The only downside is the music they play from early in the morning by the swimming pool and bar , the R & B /rave dance music and loud volume is more appropriate for a night club in Ibiza at one o'clock in the morning , and the volume gets pumped up by the bar staff as the day goes on , you can barely concentrate to read a book , let alone have a conversation . In the whole ten days we were there I never saw one person tap their foot to the music let alone dance to it . It spoilt the holiday , but luckily there were lots of places nearby we could go to to spend our money on lovely food and drink . Don't get me wrong I love music and it was great to see some of the live acts in local bars at night time , but despite the many good qualities of the hotel and staff it is unlikely we will return as we all prefer to chill out by the pool when we are sunbathing...