Guest House Infante Dom Henrique — Hotel in Coimbra

I made my reservation through the hotel website without a glitch and received confirmation within 48 hours. I had reserved a single room (the 2nd cheapest) and was assigned quite a spacious one for that category on the 1st floor. While by no means luxurious, it was clean and the furniture was in good condition. The bed was reasonably comfortable, with two pillows and extra blanket. In the corner, there was a sink and a bidet. Plain white towels and soap were available. The room had no phone or t.v. but the wi-fi worked fine all the time. As for sound-proofing, well, from the hallway, I could hear the t.v. from one of my neighbours quite clearly, but once in my room, with the door shut, I could barely make it out (and it was fairly loud). The double windows also shut out most of the street noise. At the time of my stay, there was some heavy construction on the street but it stopped in the evening. Note that there is no air-conditioning.||||Two bathrooms were just across the hallway. One was spacious but had a window that opened directly into the back hallway (you just had to close it). The other was smaller and had no window. Both bathrooms were reasonably clean (a little bit of mildew in some corners in one of them). The kitchen offered basic utensils, a stove, a microwave and a fridge, and, further down the hall, a dining space with a t.v., a few small tables and chairs. Across the street, a supermarket and a pastry shop offered enough of a selection to prepare a simple breakfast and supper (the hotel does not offer breakfast). Otherwise, there were plenty of restaurants in the area.||||The hotel is located in the commercial part of the town, midway between the train station Coimbra-A and the bus terminal. The train station Coimbra-B is a bit further but still reachable on foot. Attractions such as the Sé and University are about a 10-15 min-walk away, most of it uphill.||||In summary, this hotel offers a decent bed for a decent price. The staff was polite and helpful and I really appreciated the kitchen access. My only problem was the locked front door when I arrived late morning to drop my suitcase. There was a note posted on the door with a phone number to call but if, like me, you do not own a cell phone, this might prove a bit awkward. I realise this is a small budget hotel with limited staff, but maybe a phone/intercom could be installed somewhere close or an arrangement made with a nearby shop? Otherwise, for the price, I have...

The worst room I have ever stayed in was the single room on the third floor of this hotel. I wasn't expecting much since the room was cheap but it was a very uncomfortable stay. ||The room was typical of a no-frills budget single room. However the only ventilation in the room was provided by a single window which was covered by a very heavy curtain. Being summer the room was naturally sweltering so the window had to be left partially open. ||The problem is that the hotels laundry is on the other side of the window and it was operating until 9pm at night. The result was that the smell of detergents, and the heat and moisture from the dryers, were trapped by the very heavy curtain within the room all night. This meant a very clammy, drippy atmosphere and a horrible nights sleep. ||The other rooms are probably fine but avoid this single room...

I booked a room in this guest house for my mother but when my mother arrived at this gust house after a wedding party, at about 1:00h, she could not enter because we did not have ANY code to enter and nobody gave us the keys or made the effort to contact us. When I contacted the lady of this gust house, she understood the problem, as my mother had to sleep in the car ALONE and during the whole night but she did not made any efforts to at least refund us back. When the person from Expedia tried to contact her, she said that she did not speak any english or french (which is not true) and she said also she was too busy... I will persever until I receive the refund or possible compensation for this...