I made an online reservation in advance for a group. I was allowed to cancel it 3 days before arrival. Almost one month before arrival, I received notice that the group was no longer travelling to Sibiu so I canceled the reservation. Two minutes after I received an angry call from the owner telling me that he does not like "jokes" like this and kept telling me for minutes basically how it's my fault that he might not reserve all the rooms. This was, again, almost one month before the actual date. Obviously I can not say anything about the pension itself since I did not stay there, but the politeness and behaviour of the owner is...
Read moreI have booked a room via an internationa site and had the confirmation of the booking, including an exchange of messages. 10 days before our staying, I got an SMS from them asking me to cancel my booking, as something interfered in their schedule. The made no effort to find something else instead, just told us a name of another property in the neibourghood, that we were suppose to contact and which was anyway fully booked. It was full season, so hard to find something else in similar conditions. I see other people had the same experience, which says something about the serious of this property. Very...
Read moreI had a 'Booking Confirmed' and one day before actually leaving there I received a message that due to other guests who expanded their stay, they will not be able to offer my room. A very unpleasant experience. I told them to make all necessary actions in order for THEM to cancel the room, but they just responded that I should do that. Not recommended, they ruined...
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