never@home Kloof Street — Hotel in Gardens

My visit to Never@Home Youth Hotel was way more than I expected! I chose to stay there because of the fantastic location - Kloof Street in Cape Town. It is THE STREET to stay if you want to experience the unique Cape Town vibe and not have to get into your car to visit a restaurant. We were offered safe parking for our car and Ruth, the Manager, attended to all our needs and made us feel welcome. Although the room was small, there was everything one needs for a comfortable stay. Much more than is expected of a Youth Hotel (Backpackers). We had a lovely comfortable queen bed with white linen, coffee and tea with mugs and a kettle. Enough blankets for the cold weather and even a safe. But the best of all was the staff. I have stayed at many 5- and 4-star hotels with good service from the staff but the customer service of Never@Home was on another level! Check-in was professional and fast and immediately links you to a Never@Home WhatsApp group where you communicate directly with the staff member on duty. Whether you need suggestions on restaurants or need a hair dryer, the reply on whatsapp or a knock on your door happens within 5 minutes! There is a Gerhardus and his team created a fantastic and unique space for people from all ages, not only young people. YOURS TRULY is an onsite restaurant and bar and we love the private deck area reserved for guests. There is a small outside gym, bikes to rent, outside seating in the garden and a communal kitchen should you want to prepare something to eat. Will I book a swop their again? Without a doubt!! Well done to the...

My visit to Never@Home Youth Hotel was way more than I expected! I chose to stay there because of the fantastic location - Kloof Street in Cape Town. It is THE STREET to stay if you want to experience the unique Cape Town vibe and not have to get into your car to visit a restaurant. We were offered safe parking for our car and Ruth, the Manager, attended to all our needs and made us feel welcome. Although the room was small, there was everything one needs for a comfortable stay. Much more than is expected of a Youth Hotel (Backpackers). We had a lovely comfortable queen bed with white linen, coffee and tea with mugs and a kettle. Enough blankets for the cold weather and even a safe. But the best of all was the staff. I have stayed at many 5- and 4-star hotels with good service from the staff but the customer service of Never@Home was on another level! Check-in was professional and fast and immediately links you to a Never@Home WhatsApp group where you communicate directly with the staff member on duty. Whether you need suggestions on restaurants or need a hair dryer, the reply on whatsapp or a knock on your door happens within 5 minutes! There is a Gerhardus and his team created a fantastic and unique space for people from all ages, not only young people. YOURS TRULY is an onsite restaurant and bar and we love the private deck area reserved for guests. There is a small outside gym, bikes to rent, outside seating in the garden and a communal kitchen should you want to prepare something to eat. Will I book a swop their again? Without a doubt!! Well done to the...

I had a private room which was small but very clean and comfortable. Never @ Home (Kloof Street) is great for adventure travel mixed with city life. It’s located in a busy area with great night life, music, great dining and drinks. Walking distance to grocery store, postal store, Starbucks and other necessary places. Uber to V&A Waterfront for about 65 Rand. Staff was very friendly. I especially enjoyed talking with one particular young lady who has the sweetest smile and personality (I’ll just call her N for her safety). She always took the time to ask how my day was going and what I had discovered in the city. She added real charm to the place. Warning for those that don’t like the night life: it can be loud here on Friday and Saturday night. Music and voices…people having fun. Personally I liked the activity. People were really living and I just fell asleep to the sounds of youth having a good time. While my room was private, it’s a hostel setting so there are dorm rooms shared with other travelers. There was a communal kitchen with cold and dry food storage areas for in-house guests, as well as nice sitting areas to eat or relax. Cool place. Great vibe. Convenient to so much. Made me feel young and alive again!

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