My finance and stayed in the "Penthouse" firstly the location is amazing. Close to everything and in walking distance. But that is where this stops. Most of the blinds are broken. The bathroom door does not stay open and there is no doorstop per to assist. The kitchen sink, bathroom basin and bath does not have a plug at all! So that affects the beauty routine or even shaving. There is no welcome booklet with wifi code or anything even though there is wifi. We went down for breakfast. The buffet was very sparce one plain yogurt no honey or anything. and shortly after sitting down loadshedding hit. The lady came in and told us. Sorry it's loadshedding and she will see if there is gas to make the breakfasts. Came back a few seconds later and just said "sorry there is no gas" and that was that!! We understand it's not her fault but with proper management this should not have been a problem at all. Rather stay somewhere...
Read moreShocking|Only one positive.....Patience. A truly good soul who doesn't deserve to be treated like she does.|The owners tried to pin a broken glass door on her. I was there when it broke, they were responsible but tried to blame her.|Dog howled for hours left alone in courtyard below my window|No information available to guests, in person or otherwise|No lights and no wifi for hours on end even when there was no loadshedding|Facilitator ignored my calls and avoided me|Shower was little more than a dribble|Unsafe due to broken front gate and front window|Self check in....waited 1 hour and 45 minutes to receive details of check in.|A hospitality fail of huge proportions and I feel very sorry for the other lodges under this umbrella, they are being dragged...
Read moreI recently stayed at the Green Fire Lodge in Cape Town and overall, had a decent experience. The lodge itself is quite old and could use some updating, but the service provided by the staff was excellent. The staff were all very friendly and helpful, and made sure we had everything we needed during our stay.
One thing to note is that you definitely get what you pay for at this lodge. It's not a luxury property, but it's also not overly expensive. If you're looking for a budget-friendly option with good service, this could be a good choice. However, if you're looking for something more upscale, you might want to consider a different property.
Overall, I would give the Green Fire Lodge a 3.5-star rating. It's a decent place to stay, but there is room...
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