The perfect bed & breakfast for a quick family getaway and business. Quietly tucked away in a very secure and safe area and within close proximity of the ever famous Florida Rd. Close to all the famous, local and international food franchises. Really spoilt for choice. This bed and breakfast really deserves a visit which has been fully renovated. Our room had all the luxuries, bar fridge, flat screen TV, safe, coffee & tea and the, to die for bathroom. This bathroom had a so called gold trimming between the tiles. Was absolutely amazing. I would go further and say I would rather sleep in the bathroom. The manageress & staff was absolutely on point and made us feel right at home. They also have a 24 hour turnaround time on dry cleaning which helped us a lot to look sharp for our meetings. I also learnt that it’s the same group that owns Cato Suites. A hotel I have frequented often. I must say this Hotel group is really making their mark in Durban, KZN.
Thank you Lux Suites for a beautiful stay and you wish all the best with your new B&B. See you in...
Read moreAfter my previous review of unsatisfied service, Mr Suneel, the GM of the boutique called me to enquire about the service, it was so kind of him and listened to what I said assuring that those mistakes can be rectified in future, I appreciate his service and the way he handled an average review. I really like the hotel but the service can be improved for which he understood and explained where he's working to improve. Thank you. The room is a very nice place and...
Read moreBeautiful and clean hotel, but poor customer service. Kitchen staff and lady who cleaned my room were disrespectful and not welcoming. Breakfast was cold, she was banging plates on the table, like I was forcing her to serve me. Another guest was offered juice and not me sitting right across the room. I left the food halfway because of the noise and loud laughter. The receptionist on the day I arrived was welcoming and even into the next day. She...
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