Hi
Upsides: Lovely spacious room, modern design (looks like new), not far away from La Rambla street which is main street in Barcelona, Beech not very far away as well, nice staff, luggage saving service is in hotel (the staff keep your luggage in locked storage room), staff are very friendly and polite, big upside are wonderful breakfast, breakfast area is large (enormous) very spacious which is nice because you can relax while you have them you don't have to be in a rush, lift, also there is a lounge, we asked for blanket and we received one after few minutes, lovely balcony view, a very good thing was a good hairdryer which made my wife life so much easier usually in hotels we find that those hairdryers are just for the looks but don't a lot of drying at all but this time we were surprised that hairdryer was in quality and in good condition capable to its work, reception works all night, pillows are comfy which was unusual for us.
Downsides: noisy street,also minus was that shower steam was triggering fire alarm, bad sound isolation in the rooms, not a lot of vegetables in breakfast, there is no door in the shower in the bathroom which always makes a lot of mess with water running down everywhere which sadly makes use up more towels just because you don't want make a flood in the room, also it is quite chilly at night while sleep (we got cold first night really much), sometimes the breakfast food was a bit cold. Also we didn't said anything but the sink was clogged in the bathroom (Room 203).
Overall: we would suggest if you want to improve your service leave in every room during winter times to leave warm duvet and duvet cover (two of them to each person), also to improve sound isolation and to make your swedish breakfast table rich with more vegetables like cucumbers, red peppers. Maybe you could include in breakfast menu some warm chicken slices or some pancakes and also try to keep the food as warm as possible. Also you could add some more fruits like fresh watermelon, pineapple, kiwi, grapefruit.
And I think people would definitely appreciate some more vegetables. You could even make some nice greek salad or any other salad which are more...
Read moreOk so arrived on the 7th feb to a very rainy and windy Barcelona we always catch the aerobus from the airport I’ve never stayed at this part of Barcelona so wanted to try it if u catch the aerobus get off the stop universitat and just literally walk str8 down and the hotel will b on ur left hand side |Check in was easy our room was on the 4th floor there is 2 lifts but we used the main lift by reception the rooms were a good size open wardrobe with proper hangers and a safe bathroom was a good size and shower was good pressure was good aswell and there was a shower screen instead of a curtain which is much better the beds were comfy as well there r spare pillows and blankets if u wish to use them however the room gets very hot and when we opened the window u could here all the noise but u wouldn’t want the window open at night when going to sleep when we tried to work the air con it kept blowing hot heat out when we asked the reception about it she said that floors 4 and 5 have centralised heating floors 1-3 have air con and heating (had the hotel said this in their reviews or their description I would have asked for a room on floor 1-3 I like a cold room we asked reception for a fan which they kindly put one in our room |Breakfast was okish the breakfast room is big enough food was basic ur standard tea/coffee cereal hot food was limited cold meats etc overalls the hotel is fairly central it’s not directly on la rambles but I like walking around the area the hotel is situated has plenty of restaurants there’s a Chinese eat all u want not far 2 min walk and there’s ur usual tapas places and take away a yes I would stay here again but would ask for a room...
Read moreI spent 5 nights in this hotel and for the money I have paid I got a really nice location, comfort, buffee breakfast included, but most of all... EXTREMELY HELPFUL AND POLITE STAFF. They are very problem-solving orientated and really helpful - I can give a proof for both these qualities! I wanted an assistance from one of the receptionists, Reah, to find me a ticket for a Barca football match, and nevertheless the interest for tihs match and the demand for seats was very high, she still managed. But pitifully exactly right after she found me the ticket, I had to cancel it, because one of my business meetings was rescheduled. She found a way to return the ticket and reinbursed me 100% of the money. And all of this for less than a few hours. And she didn't get mad or something, she just provided me with the assistance required! The second situation occured a little bit later the very same day when I had problems with one of the sockets in my room. To summarize the long story short - they have immediately provided me with 3 solutions and suggested that I pick the one that suits me the most.
Amazing staff and a really nice manager! Thank you for your hospitality Adrian, thank you for everything you have done for me Reah and also thanks to the meintenance guy!
I REALLY DO HIGHLY RECCOMMEND THE PLACE, BECAUSE NO DOUBT YOU WILL HAVE A SPLENDID TIME WITH ALL THESE LOVELY PEOPLE AROUND!!!
P.S. I will miss you guys......
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