My recent stay at Hotel Casa Palacio Maria Luisa was nothing short of magical. From the moment we arrived, we were greeted with exceptional service that set the tone for an unforgettable honeymoon experience.
As soon as we stepped out of our car, they kindly took our bags and addressed us by our names. The hotel is elegant and attention is paid to every detail down to the fragrance filling the air as you step into the foyer.
It was our honeymoon, and to our surprise, we found a welcome gift waiting for us in our room. It was a beautiful gesture, and it made us feel even more special.
The hotel's concierge was incredibly helpful in providing us with recommendations for local places to eat. They seemed genuinely interested in ensuring we had the best experiences possible during our stay.
The room itself was the picture of understated luxury. Every detail, from the soft and plush bed Manchester to the high-quality toiletries in the bathroom, reflected the hotel's commitment to providing an exceptional stay for its guests.
One additional impressive detail that caught our attention was a card thoughtfully placed in our room, predicting the weather for the next day.
At check-out, the hotel surprised us once again with a small branded tote filled with water and snacks. It was a kind gesture that demonstrated their attention to even the smallest details.
The breakfast experience was delightful. Served directly to our table by the very patient waiter, we were treated to a delicious variety of options that went beyond the standard hotel fare.
From start to finish, the customer journey at Hotel Casa Palacio Maria Luisa was flawlessly executed. It was evident that the staff took great pride in ensuring every guest felt pampered and cherished. The level of personalised service we received made us feel like we were in a home away from home.
Our honeymoon at the hotel was an enchanting experience, and we wish we could have stayed longer. We highly recommend this hotel to anyone seeking a luxurious getaway, where every detail is meticulously attended to, and every moment is...
Read moreCasa Palacio Maria Luis is absolutely gorgeous and a must stay in Jerez. The hotel is full of art, almost like staying in a cozy and welcoming gallery/ palace. Did they have an actual art exhibit in one of their event rooms. The fragrance of the hotel is stunning, the rooms have the same fragrance (they do sell it so I had to buy some). |The rooms are spacious and beautiful, you have 3 different types of pillows, which I really appreciate since I am a picky sleeper. There is also a lot of closet space, great for people traveling with big pieces of luggage. |Every detail is thought of. Before my arrival the hotel emailed to ask which type of bath products would I prefer, giving me a choice of three brands. Even the lobby guest bathroom, with beautiful bird sounds, art, and even complimentary toothbrushes.|I did order room service, it arrived very fast and food was very good. |After checkout I had to option to wait in one of their many rooms/spaces around the hotel while I waited for my departure time. Their library room had this beautiful fake fire place, you will have to look at my video because I cant describe the material it was made of but I was gorgeous.|They do have a terrace with pool and a gym. I did not make use of it, but it’s there.|Location 10/10. |Room comfort, cleanliness and size 10/10.|Staff: friendly and helpful 10/10.|Amenities: full amenities in room, very comfortable bathrobe and...
Read moreCasa Palacio Maria Luis is absolutely gorgeous and a must stay in Jerez. The hotel is full of art, almost like staying in a cozy and welcoming gallery/ palace. Did they have an actual art exhibit in one of their event rooms. The fragrance of the hotel is stunning, the rooms have the same fragrance (they do sell it so I had to buy some). The rooms are spacious and beautiful, you have 3 different types of pillows, which I really appreciate since I am a picky sleeper. There is also a lot of closet space, great for people traveling with big pieces of luggage. Every detail is thought of. Before my arrival the hotel emailed to ask which type of bath products would I prefer, giving me a choice of three brands. Even the lobby guest bathroom, with beautiful bird sounds, art, and even complimentary toothbrushes. I did order room service, it arrived very fast and food was very good. After checkout I had to option to wait in one of their many rooms/spaces around the hotel while I waited for my departure time. Their library room had this beautiful fake fire place, you will have to look at my video because I cant describe the material it was made of but I was gorgeous. They do have a terrace with pool and a gym. I did not make use of it, but it’s there. Location 10/10. Room comfort, cleanliness and size 10/10. Staff: friendly and helpful 10/10. Amenities: full amenities in room, very comfortable bathrobe and...
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