room007 Salvador Hostel — Hotel in Seville

This hostel is under new management as of 7 days ago, and this the first one star review I've ever written.

No door on the bathroom, so everyone can see you shower. Toilet smells. No hand soap.

The room I was assigned to was not the room I booked on booking.

The front desk staff are super rude and literally told me "I dont know what you want me to do!" when I brought problems to their attention, and when I pointed out that they were shouting at me, she said "I know I'm frustrated." When I communicated expectations about cleanliness and safety, she said "it's a hostel not a 5 star hotel." Every person I've interacted with who works here has been very rude.

The manager called me out for not wearing a mask when walking between my room and the bathroom, which only did because there is no hand soap in the room bathrooms. Then when I returned to the hostel tonight, the manager is sitting with other staff without a mask, and so are all the guests.

Currently there are about 100 kids of 15-16 years old occupying the hostel loudly and without concern for other guests. I was under the impression this was an adults only hostel.

My original room was dirty, pistachio nuts in my bed and used tissues and tea and food everywhere and alcohol bottles in the sink and bodily fluids in the shower.

DO NOT STAY HERE. After 4 years of full- time travel and over 1, 000 hostels, this one of the worst.

Notice that all the 5 star reviews are from 2 years ago and previous management. That was "Koisi Hostel" now is Room 007.

UPDATE: The manager confronted me about this review and instead of discussing the ways the hostel could improve, condescendingly tried to "explain to me what it means to be in a shared room" and tell me all the ways in which I "understand incorrectly." No hospitality or...

Just stayed there for 3 nights (Wednesday to Saturday). We had booked a room for two and when we got there (tired and wanting to have a shower and rest a while) we unfortunately had to wait for quite a while because the room wasn’t ready. To be fair we did get there at around 1pm and they say checkin starts at 3pm.

The ladies (3 very young French girls which we later found out were on a work experience programme) didn’t really speak Spanish or English and didn’t know what they were doing. This was frustrating, because, again, we were tired and our patience wasn’t at its best. It took a while but the lady in charge came and took over and did what needed to be done for us to check in. The rest of the staff we encountered were efficient and friendly (the young ladies were sweet but obviously learning, they shouldn’t have been left alone at all).

Pluses: great mattress and pillows, decent bathroom, clean and we had a small balcony. There were two large draws under the bunk bed for folded clothing etc, and two large lockers for our bags. The location is excellent.

Minuses: Noisy at night, lots of noise coming from the rooftop.

We would have appreciated some hooks (maybe on the door) with some hangers for clothes, coats etc .

Also some glasses in the bathroom and a soap dispenser to wash our hands and not have to open the shower for thatwould have been nice.

We weren’t told that the AC was controlled in the reception upon checkin, and it would have been nice to know in advance.

No fridge, no kitchen and the breakfast didn’t look very appealing (5€)).

We had to pay 2€ per person for luggage storage which I don’t understand personally as I have never been charged for this service anywhere before.

All in all the experience wasn’t bad but a lot could...

I visited Room00 Salvador with my two young children in March. We booked via hotels.com and stayed in the deluxe room.||The hotel is on a pedestrianised street 2 minutes walk from Metropol Parasol (Setas de Sevilla). A taxi from the airport costs approximately €30.||We arrived earlier than the check-in time of 3PM. You can either check in yourself online using the iPads or check in at the 24 hour reception desk. We had a short wait until our room was ready and hung out in the communal area - light, airy, plenty of seating and charging ports along with the vending machine and tea/coffee making facilities. Staff were very welcoming and friendly.||Our room (206) on the second floor did not disappoint. There were 4 bunks and a spacious double, perfect for larger families. The room was spotlessly clean and had a lovely French balcony overlooking the neighbourhood. WiFi in the room was fast. The shower had great water pressure too. Heating/air con is pre-set by reception, there is a contact number provided should you wish to alter the settings. The rooftop terrace is a lovely addition, especially in the warmer months!||Room00 was a great location to see everything we planned to visit. There was an abundance of fantastic eateries in the local area. The furthest “attraction” we went to was Plaza de España which took around 25-30 mins to walk to. ||I wouldn’t hesitate to stay here again, we had a fantastic stay. With a well planned itinerary 3 days was enough time to explore Seville. We used Get Your Guide for the majority of...