YH GIRALDA — Hotel in Seville

We found it so disappointing that we left upon arriving and finding the place was a depressing shadow of their make-up online image. It would be fair to say that the fine line between seducing and deceiving has been wiped out in this case.

To begin with: it is a hostel, not a hotel, contrary to what was advertised on most travel portals (TripAdvisor, Atrápalo, etc), even its Facebook page and street-signs. We were denied a refund for our money, despite explaining we were leaving without occupying the room due to dismay about their marketing overpromise.

The place itself has a depressing feel to it. Also, if you carry heavy luggage, you´d better be fit, since the stairs are quite steep and there´s no elevator. Thankfully though, the higher up you can be allocated is the third floor. Our room was quite noisy and small, having barely any space to move around the narrow and cheap twin beds. Worse was finding that there´s no window to the outside, just one into the corridor outside, which means that you have to choose between having natural light or having privacy :0 If you go for the “luxury” of having privacy in your room, then you will still have to remain quiet... because the thin walls between rooms let the sound through like paper.

Summing up: skip this hole. Seville´s city center is quite big and has plenty of excellent places to stay. You don´t need to fall for location by the cathedral at all cost. I think that places with dishonest advertising practices like this should not be...

1.Room in the groundfoor is small, looking as prison, almost no window. There is window but looking on the wall and nowere.|2. Srong odor parfume used as refresment which is poison.|3. Nobody at reception|4.Mold in the bathroom and on the walls.|5. They gave us telephone number which is available 24h a day but no answer if you call them. We neded a help but unfortunately nobody was there. |6. Cockroaches!!!!| |This is not hotel, this is something like hostel. If I knew that I would never book this place. We try to call them because my friend had problem with breathing this smell odor parfume as refreshment because it is very humid in the room and lot of mold on tha room wall and bathroom wall too.|When we arrived you could smell parfume bit it was not strong because they kept all windows and door open. When we came back in the room in the evening smell was srong. We called them|several times but nobody answer.|I have sent to them mail but they needed a lot of hours to answer.|We needed to change hotel to avoid going to hospital.|I tried to come at hotel next day to talk with somebody but nobody was there. They told us reception is open from 10 AM to 6 PM. They take money from you and they don’t take care about you. |This is not room what we have booked! Cheap but on the end very expensive. It is very shame and not...

Location was GREAT. Everything else was not good at all. We were two couples staying in two rooms for two nights. No one was ever at reception, the main reception area was dark the entire time we were there. The only means to communicate was through Whatsapp. No idea where to park when we arrived. Parked far away and had a taxi drive us, but he couldn't get close to the hotel due to the tight streets...so we walked a couple blocks with luggage. We had no idea there was NO ELEVATOR and we were on the 3rd floor. The rooms are Tiny. We were not able to take good showers in either room because the shower drains (IN BOTH ROOMS) were so clogged the bathroom and the bedroom would flood. Contacted the management via Whatsapp and was told the cleaners would fix the shower drains.....same issue the following day after it was supposedly fixed. Bed sheets are thin with NO top sheet and a thin blanket. I would not recommend this hotel to...