
The Kulm hotel sits on its perch looking down over the picturesque town and lake of St Moritz. A seat on the balcony at breakfast is all you need to truly believe you have woken in heaven, with soft fluffy balls of clouds skirting between the mountains, which are perfectly reflected in the still lake. And Jenny the GM is our Archangel, gliding around this magnificent hotel, clipboard in hand, providing love and support to guests and staff alike.|Jenny found me wandering in slight confusion on level one. Sporting my gym attire she rightly assumed I was in search of the fitness area. This fortuitous moment gifted me a personalised tour of the most spacious and perfectly executed wellness space I have been blessed enough to see. Up a flight of stairs to the spa sanctuary and the fitness centre, which is cleverly divided into 3 spaces to assist with privacy and flow. The genius of having all the cardio equipment facing the floor to ceiling windows, a yoga and Pilates space closed off for added solitude and free weights (and lots of them) also isolated, where grunts (and any other emissions) can be released without the need for feeling self conscious. The pool at The Kulm is indoors, it is 20 metres long and I hazard a guess about 12 metres wide. Both times I swam I had this huge area to myself. The Jacuzzi is outdoors through a swim out doorway, another guess, about 15 metres long with multiple jets targeting multiple sites. There are two relaxation zones, blissfully quiet, and a separate space with multiple sauna and steam options, as well as infrared back therapy. Ensure you allow enough time to indulge.|My room was just above entry level price wise. It was so recently refurbished it still smelt comfortingly of fresh wood. The design was incredibly clever - it was a small space but held a large double bed (with all the recharging tricks at the bedside), a comfortable arm chair and side table, a desk and chair, as well as the minibar (included!), tea and coffee facilities. A huge window let in sunlight and fresh air. Inside the doorway was the walk in robe with ample storage space and the bathroom layout afforded an extra big shower room with bench seat. This cosy nest felt safe and far more intimate than the usual hotel room layout.|Breakfast included a buffet with everything, fresh coffee, and a la carte for the specials. On weekends smoked fish is freshly prepared by the chef. This is truly gastronomy in a grand setting. Once again - ensure you allow enough time to indulge.|Throughout Switzerland customer service is at the highest level. At the Kulm it has gone toward the stratosphere. Teadora ran down the street after me to ensure I had enough water for my hike, and to double check that I had my sunscreen, Davos walked me onto the train platform to the very spot my carriage doors would be when the train arrived, and when I found the pillow menu at 10pm at night and phoned housekeeping to try an anti snoring remedy pillow it arrived almost before I had hung up the phone. The attention that I received made me feel like their only guest, but this was late June and the hotel was nearing capacity in the lead up to the Jazz festival.|If I am ever lucky enough to be back in Switzerland I will definitely return to heaven on earth at the Kulm. Thank you...
Read moreDuring our trip from Ticcino to St. Moritz, we visited the Kulm Hotel St. Moritz. The hotel had a remarkable ambiance and stunning views of the snow-capped mountains. We enjoyed an evening tea at the Altitude Bar, where live music was playing. The staff was attentive and provided excellent service. We also tried the raspberry tart, which was delicious. We extended our stay and rested for the night thanks to the comprehensive package offered by Leana at the front desk. The room we were provided with had a facility for a baby cot and a picturesque view of the mountain. During dinner, we visited the Grand Restaurant, which had an elegant room with good atmosphere and excellent live piano music. The restaurant served two set menus, including buffet and fish options. We ordered Palak Paneer with Jasmin Rice, which was not prepared to our satisfaction. The server attempted to persuade us that Papadam was the Jasmin rice, which was disappointing. The Palak Paneer dish was not prepared correctly, and the second course lacked taste and presentation. The cost of a three-course meal without alcoholic beverages is approximately CHF 272 per two persons. The food and restaurant experience was rated 2 out of 5. During our trip, we had the pleasure of staying at a hotel that provided exceptional service and amenities. The hotel's breakfast buffet was not only meticulously arranged but also featured a variety of local produce and gastronomies that were impeccably presented. The staff provided top-notch service, making our dining experience even more enjoyable.
We were fortunate to be accommodated in the recently renovated section of the hotel. The amenities provided were impressive and well-maintained, and the staff went above and beyond in catering to the needs of our 8-month-old baby. They efficiently arranged for a wooden baby cot, complete with a cot bed bumper, a small pillow, a baby nappy changing pad, toys, a nappy bin, a baby shower kit, and baby Rob. We were impressed with how quickly and efficiently the staff put together the entire setup in just 15-30 minutes.
During our stay, we were pleased to discover that the hotel offered several valuable services for guests. One of these was a complimentary shoe cleaning service that helped us maintain our shoes' neat and tidy appearance throughout our trip. Additionally, the hotel offered a valuables deposit service at the main safe at the reception desk, which gave us peace of mind knowing that our important items were secure.
One of the highlights of our trip was a horse-drawn carriage ride that we took around the city, forest, and frozen lakeside. This scenic tour lasted about an hour and allowed us to enjoy the beautiful surroundings while enjoying a relaxing ride. The carriage driver was knowledgeable and friendly, providing us with interesting information about the area and making the experience even more enjoyable.
Overall, we were highly impressed with the quality of our experience at the hotel and during our carriage ride. The hotel provided excellent service and amenities, and the carriage ride was a unique and memorable experience that allowed us to enjoy the beautiful...
Read moreI travel quite a lot for work and for pleasure and see a lot of hotels but the Kulm Hotel is definitely the best hotel me and my wife have ever been to.
We stayed at Kulm for 4 nights as part of a longer visit in the Alps but we were wowed immediately as we arrived. The hotel is very centrally located and is about 5-10 minutes walk to almost anything in St Moritz Dorf. It sits slightly high and because of that has some of the most amazing views you will find anywhere - the lake and the Rosatsch mountain. You can enjoy the views from the very stylish lobby windows where they serve afternoon tea, from the smoking room or from the terrace of the main restaurant. The main restaurant is also where they serve breakfast which is definitely one of the most rich selections you will find anywhere. On our last morning all the tables on the terrace where taken but the manager promised to have a table for us in 10 minutes - we when for a short walk and less than 5 minutes later he came himself to tell us the table was ready. Service was indeed outstanding - I never heard the word "no".
My other favourite parts of the hotel were
the fitness - a very large and well equipped gym is a must for any 5 star hotel but the reason this one is special are the views. Full views of the lake and the mountain that made us want to work out (and so we did 3 mornings)
the absolutely huge indoor pool and the Spa and wellness area. As it was summer we did not use most of the Sauna/Steam-rooms but they looked excellent. The outdoor heated pool with various hydro-features was also awesome.
the Golf Club - right next to the hotel is the Kulm Golf Club which has a lovely and very scenic 9-hole course that we played twice - best part its free for guests to play and they even provide you with complementary clubs.
other activities - we would recommend a morning of cycling to anyone visiting the area as there are some amazing places and we were pleasantly surprised to find out that the hotel has a selection of bicycles that guests can use for free; you also get free passes to all lifts and busses in the area and we used these on our second day to go all the way up to Piz Nair
Our room was lovely and I would recommend room 375 to anyone - it faces the mountain rather than the lake so its little cheaper but because it is a corner room it has windows that look both directions and you can in fact see the lake quite well.
Kulm hotel is definitely the best hotel we have been to and we are sure to...
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