This review is solely on their service, I walked away without a chance to get anything.

I understand that each country and city has its own culture. When I'm in Switzerland I understand that people are reserved and I wasn't expecting anything from the servers when I walk into a store. However, I have gotten really good services all around, until I walked into this place. I looked around the baked goods section at the front of the store. There were a couple groups ahead of me so I patiently waited for my turn. When the next waitress was ready (and everyone in front of me was helped), I walked towards her, before I could order, she served the lady right behind me. That's ok, I thought, the waitress probably didn't know I was next. So I waited for the other waitress to finish helping the person she was dealing with. When she was done, she asked who needed help and I walked forward and said hi and she looked away and helped a man beside me that came much later. Now this waitress knew I was there and I have been waiting because she looked at me a couple of times when she was helping the last person. Ok, I thought, this man right beside me is much older and he just kind of barged in so fine. When she's done with the man, she asked who else needs help (meanwhile I've been standing there looking at her the whole time), and she went to help another customer.

Of all the cities I visited, I have never encountered anything like this. I walked away empty handed and feeling quite humiliated. I will never come back.