So many things wrong I hardly know where to start! The location is its best feature, and the breakfast was quite nice. Other than that, the hotel rates poorly. It is old and smelly, and badly needs upgrading. The owner must realize this because it appeared to be in various states of improvement. But attempts to hide the existing defects were dishonest and harmful to guests.||||Based on reviews on the internet, the hotel seemed a decent mid-range one. So I booked 2 rooms for 4 nights and asked for non-smoking, interconnecting rooms. We were never told that there were no interconnecting rooms. They gave us 2 rooms on the same floor. The twin room (occupied by my sisters) had carpeting, the single room (I took) had wood-like floor. Both my sisters and I noticed that the rooms smelled bad: theirs was a strange eye-watering type of smell and mine was a combination of mold and bleach. After being in the room for an hour, my sisters started having horrific headaches and sinus problems. I started coughing in my room. We told the front desk that we could not stay in those rooms, and they switched us to a different set of rooms on another floor. The twin room was not-carpeted, and smelled much better (but not great). My room was about the same, but I was able to open the windows and let some fresh air in. The front desk employee was quite apologetic, and mentioned that the problem with the twin room was most likely the carpeting. It was apparently giving off fumes that had made other guests complain, and the hotel was going to replace it with wood-like material. So why on earth would they have continued to assign that room to guests?! The next day the smells in my room got worse. I returned after maid-service to find a machine that emitted a strong smell. It claimed to "disinfect", "kill germs" and "purify" the room. Heavens! What could be in that room that would have needed such cleansing? The smell reminded me of some strong ionizer air purifiers I have seen in the U.S. When mixed with the smell of bleach used to clean the bathroom, it made me quite nauseous. I immediately removed it from my room, but they kept it going in the hallway outside my door. Only after I protested did they remove it from the hallway. I had to again open all the windows to try to clear the smells. But the pillows and bedding were infused and I had to ask for new ones. Obviously the hotel has serious smell issues because there were also scent emitting machines everywhere: in the coffee lounge, the public bathrooms, the breakfast room and hallways. For those of you allergic or sensitive to strong scents, BEWARE. ||||The phones did not work, for calling room-to-room or dialing out. When we complained, they brought different phones to the rooms, but that didn't help. Later, we found out that in fact the entire phone system was down, and had been for days. The front desk said we were welcome to use the phones at the front desk whenever we liked! On the morning we checked out, the front desk employee triumphantly informed us that the phone system was finally fixed!||||The hair-dryer (affixed to the wall) in the twin room did not work. When informed of it, housekeeping immediately brought a plug-in, no questions asked!||||The beds were not stable and kept "rolling" away from the wall and causing one's pillows to fall down the space created in the middle of the night.||||After the first night, I seriously considered cancelling the reservation and moving to another hotel. But the hotel had insisted on charging me for the entire stay when I checked in. I thought it was strange but I didn't suspect any foul play. After the various incidents and complaints, I realized that it was the hotel's way of discouraging dissatisfied guests from cancelling and leaving! I brought that up with the manager and she feigned surprise that it was not standard practice to charge up front! I said it was quite normal for a hotel to take an imprint of the credit card upon check-in but the bill was payable at the end of the stay. She said she would "reflect" it to the powers that be!||||I will definitely never return to stay at this hotel, and I would not...
Read moregood pointTwo subway stops from Matsuyama Airport, and within 5 minutes from the station. You can leave your trunk before check-in.Check out is 12:00Bad pointsI was supposed to book a room with a 28m2 bathtub, but I only got a shower in a small room of about 20m2.There is a lot of mold in the bathroomAmenity shampoo has a fragrance for men.The hallway and reception smell like old deodorant.At 5:30 in the morning, I was woken up by a loud fire evacuation broadcast for 10 minutes. During that time, no one around me seemed to be criticizing me, so I thought it must have been a false alarm, so I went back to sleep, but since then, there have been no apology broadcasts or announcements.After checking out, I had some time before my flight, so I left my luggage and went sightseeing.When I stopped by to pick up my luggage to head to the airport, I found that there was only one bag left, so when I told the front desk, they asked me to check out. At the time, I returned the paper key card case, but they later told me that the card key was missing and asked me to look for it. I was surprised because it said that if you lost your card key in the room, you would be charged HKD 3,000! ︎In the end, the card key didn't come out of our luggage, but don't worry about it. I was able to avoid breaking into a cold sweat, but the time to get to the airport was running out and I was a bit flustered.*If you think about the total cost, I think the hotel fee is a little high.I will look for another hotel for my next...
Read moreBecause I want to see Cyndi Wang’s concertAnd I found a hotel near the Arena🏨The building is olderThe price for staying in a room for 4 people on Saturday is less than 4,000Very close to the Little Arena, about 15 minutes walkI saw parking spaces on the booking page.I called the hotel first and found out that parking spaces are limited.It is recommended that we arrive early to get a seatSo we went to the hotel to check in at about 4 o'clock.The hotel staff helped us park the car, a very special serviceWhen I got to the room, I found that the room was full.There are desks, sofas and small tablesThe bathroom also has a bathtubThe hotel generously provides instant noodles, aluminum foil packages for drinks, water, and tea bags.What is more inconvenient is that some lamps in the room need to be plugged in to turn on. There seems to be no switch?The sound of running is a bit loud when I take a shower at nightThe sound is a bit harsh and may disturb sleeping friends.No other shortcomingsThe overall CP value is very high based on the geographical location, service and price.Friends who need to go to the Arena can...
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