Key Hotel @ Old City Center — Hotel in Chiang Mai Province

Good: very clean and bright room as on the photos on the website, good location, Air conditioned, TV, strong wifi signal, big clean bathroom but without toilet brush, shampoo and body wash are in the room, very Good price for the room in chiang mai

Bad: light blinks when using hot water - bad electricity but its rather funny, 2/3 people of staff speaks english just a little bit which is veryyy problematic, breakfast is not starting at time - chef comes to kitchen after 7 when breakfast should start, promised breakfast packing worked bad - we get 2 dry tost and croissant only:( normal breakfast looks bad- dry old ham, little dry half of sausage, few tosts, spoon of jam, stinky bacon......

The reception staff were great and always helpful. The cleaning staff were not great, they hardly cleaned the room on a few occasions unless we specifically asked them to, they changed our bedsheets after 3 days and complained about some marks on duvet cover from my baby mess. However the reception was very understanding on kids. Another downside was the TV had signal issues. The location was great as all excursions booked picked us up from old town. Overall...

Situated in good location - closed to both Saturday and Sunday market. Spacious room. The only issue is the unpleasant smell from the sink/sewerage in one of the rooms. I guess this is a not an uncommon problem in the old town. We feedback this to the owner and he sorted it out quickly - change to another room. Front staff is helpful. Good value for the...