Please understand that we never made it to the property. This review is based upon reports from two friends who did make it to the property, and my and Agoda's attempts to communicate a change of booking. My friends stated that the staff were very uncooperative in assisting with their previously arranged booking, stating that no one understood English, which may be understandable,, however, my friends stated that they didn't even seem able, or clearly made no effort, to understand written Thai that they presented. Additionally, they made no effort whatsoever to assist in my changing of the booking, not responding to myself or Agoda's attempts to reach them. Efforts to assist in booking arrangements are basic and necessary to the industry, however, they simply did not...
Read moreI haven't stayed here yet. I only interacted with miss we for booking some tours. This was after getting multiple referrals on Facebook. While most tour organisers pretty much all over the world are moving towards a scalable , more online , less personal approach . Miss we is a breath of fresh air. I was completely taken by surprise when she not only came to my hotel to give me the voucher for the trip. But actually had planned to spend time with me discussing my other trips. I was thinking it'll probably be a 2 minute meeting of mainly cash exchange. She suggests tours based on the person. I wish there were more like her! A very hard working lady. I think I'll stay here when I make my...
Read moreGreat guesthouse, close to the beach, restaurants and some friendly bars. Far enough away from the noise of Bangla road. Very well maintained rooms, front rooms are large and have a balcony overlooking the street activities. Best bathroom I have ever seen in this price range. Back rooms are the same but smaller and have no balcony, they are very quite and would suit a single or couple. Miss We and her team are fantastic, starting from the driver who picked me up from the airport. I really enjoyed the Thai boxing Miss We organized for me and the John Grey island kayak tour. Safety first...
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