Grand Supicha City Hotel — Hotel in Ratsada

Location:|The Grand Supicha is 1km from Old Town Street, so you either need a car or bike to reach the colourful Old Town you’ll have seen in the photos. There isn’t anything of interest near the hotel. There is a primary school, and a nursery/kindergarten very nearby, so sometimes expect cars, parents and kids at certain times. There is also government building directly opposite. The nearest 7/11 is about 700m away so quickly dashing to the nearest 7/11 is out, unless you get it delivered. ||Service:|We found the service of the staff to be lacklustre and not very friendly, which is unusual for Thailand. There was no “hello” or welcoming atmosphere. There was no welcome drink and there was no effort or staff to help with bags or show us to our room. The woman in reception just said “Check in?”. She couldn’t actually find my booking at first so randomly started showing me other guests details in case it was mine. I never saw them smile or offer anything in the way of warmth or welcoming guests. ||Rooms:|The rooms are spacious and ours had a balcony and a bathtub, a rarity in Thailand. However, they are not very well lit and the plug sockets are not near the bed, which for those with a device in hand may find annoying. We actually had to change rooms as there was a noisy family of a certain nationality next door slamming doors and doing nothing to control their wayward child. The hotel were happy to changed our room, but I wondered why they would put a family with a small child next to a completely different family. We moved rooms up a floor but, again, no staff or help with moving our bags at all and no help was offered. ||Breakfast:|Breakfast is adequate and is usually Thai dishes only, no Western food which is fine. On the first day however, the metal trays containing the food were not heated and the food was cold. There is tea and coffee and fruit (watermelon only) and toast too. Outside of the breakfast time, there is no restaurant and no hot food available at all, just a cafe serving snacks, cakes and coffee. Even when we asked for bowls and cutlery for takeaway food, we were told the kitchen was closed.||In summary, the hotel is a beautiful colonial style building which resonates with the historical beauty of Phuket Old Town. However, the cracks are showing and it is let down by a lack of service or effort. Hopefully...

Location: The Grand Supicha is 1km from Old Town Street, so you either need a car or bike to reach the colourful Old Town you’ll have seen in the photos. There isn’t anything of interest near the hotel. There is a primary school, and a nursery/kindergarten very nearby, so sometimes expect cars, parents and kids at certain times. There is also government building directly opposite. The nearest 7/11 is about 700m away so quickly dashing to the nearest 7/11 is out, unless you get it delivered.

Service: We found the service of the staff to be lacklustre and not very friendly, which is unusual for Thailand. There was no “hello” or welcoming atmosphere. There was no welcome drink and there was no effort or staff to help with bags or show us to our room. The woman in reception just said “Check in?”. She couldn’t actually find my booking at first so randomly started showing me other guests details in case it was mine. I never saw them smile or offer anything in the way of warmth or welcoming guests.

Rooms: The rooms are spacious and ours had a balcony and a bathtub, a rarity in Thailand. However, they are not very well lit and the plug sockets are not near the bed, which for those with a device in hand may find annoying. We actually had to change rooms as there was a noisy family of a certain nationality next door slamming doors and doing nothing to control their wayward child. The hotel were happy to changed our room, but I wondered why they would put a family with a small child next to a completely different family. We moved rooms up a floor but, again, no staff or help with moving our bags at all and no help was offered.

Breakfast: Breakfast is adequate and is usually Thai dishes only, no Western food which is fine. On the first day however, the metal trays containing the food were not heated and the food was cold. There is tea and coffee and fruit (watermelon only) and toast too. Outside of the breakfast time, there is no restaurant and no hot food available at all, just a cafe serving snacks, cakes and coffee. Even when we asked for bowls and cutlery for takeaway food, we were told the kitchen was closed.

In summary, the hotel is a beautiful colonial style building which resonates with the historical beauty of Phuket Old Town. However, the cracks are showing and it is let down by a lack of service or effort. Hopefully...

I recently stayed at a hotel close to the pier in Thailand, and I must say it was a fantastic experience. The hotel's location was perfect for me, as I wanted easy access to the ferries and speedboats that go to Phi-Phi Island. The convenience of being just a short ride away from the pier made it incredibly convenient for me to explore the beautiful island.The hotel itself exceeded my expectations in many ways. The rooms were spacious, clean, and well-appointed, providing a comfortable and relaxing environment after a long day of island hopping. The staff was incredibly friendly and attentive, always ready to assist with any requests or questions I had.One of the highlights of my stay was the breathtaking view from the hotel. From my room, I could see the stunning turquoise waters and the bustling activity at the pier. It was a truly mesmerizing sight that added an extra touch of magic to my vacation.Additionally, the hotel had excellent amenities to offer. The pool area was a perfect spot to unwind and soak up the sun, and the on-site restaurant served delicious breakfast buffet with a wide variety of options. I enjoyed indulging in the local cuisine and sipping refreshing cocktails while enjoying the beautiful views.Overall, I highly recommend this hotel for anyone planning a trip to Phi-Phi Island. Its proximity to the pier, friendly staff, comfortable rooms, and stunning views make it an ideal choice for a...