The Metropole Hotel Phuket — Hotel in Ratsada

Okay, this place isn't perfect. I think the rooms are used once every couple of months on average. So yes, taps need to be run for a few seconds first when you first go in. And the humidity makes it - like the rest of Thailand - a fantastic place for biology.

But the stay was amazing. The fit-out is like a 5* hotel in Europe or Singapore. And the hotel is well maintained, particularly on the outside. However, it's like it was built with unlimited money and to the finest tastes of the, early 1990s - as a land mark hotel and possibly even conference centre.

But it's been run by enthusiastic but inexperienced people. The room rate was so low, I can barely understand how they afford to keep it so well air-conditioned. I wanted to rent the entire top floor, and go live there for a year, and run the hotel as it should be run, because then it would be fabulous.

Everything was there, but there was almost no outward sign that this was a great hotel. But it could be. Just remember, that a room here is roughly 5% of the room rate that I would charge you, if I were running this hotel and doing it properly.

Damn, it...

Was directed here after flights were cancelled. The hotel staff are not equipped to deal with any problem solving and are reluctant to arrange phone access to contact airline, however wifi is provided.

The floors are smelly and the rooms are dirty. There was a dirt on the windows and the room phone, the bathroom had hair and what looked like bloodstains on the tiles, the power outlets stop working when the lights are turned off and street noise can be easily heard from the upper floors.

The location is also bad as local clubs play music into the early hours and a multistorey electronic billboard is turned on before sunrise.

Avoid at any cost. In case of flight delay/cancellation, find alternate accommodation closer to the airport and call...

This hotel in Phuket is quite charming. We have been notably impressed by the exceptional service rendered by the staff, which stands out prominently. Although the room size was slightly smaller than our initial expectations, it was impeccably clean and provided a comfortable stay. Each room is equipped with a comprehensive set of amenities, which we found commendable. Additionally, the breakfast offered was delightful. We highly recommend this...