Mineo Hotel Taksim — Hotel in Beyoğlu

This is the worst hotel I have ever stayed in. This is definitely not a 4 star hotel, a 1 star at best.

The many problems with this hotel started from the moment I walked into the hotel.

They did not provide any information at all about the stay, the room, checkout time, how to connect to the wifi, what time breakfast was, any amenities or anything else. I was given two single beds when I booked a double bed room. The swing bar lock was broken, I informed them of this and they promised me this will be fixed but wasn't. The aircon did not work and when I informed the reception they kept shouting "no cold only hot"... it was 30 degrees in the room at night. The worst came on the second day when the water was turned off completely without any prior notice for 5 HOURS! When asking for an update they kept say "30 minutes max" then 10, then 20 and so on. The water was then a light brown colour and would then take five minutes to warm up. The room was also not sound proof so I could hear everything outside my room all throughout the night. The wifi was also incredibly slow, the fastest speed I got was 5MB. When asked for any compensation for these problems they kept barking "no refund!". Throughout the stay, the hotel staffs were unsympathetic, unhelpful and incredibly unprofessional. They did not try anything at all to improve the situation.

Save your money and sanity and look elsewhere for...

I stayed three nights in December 2022. This hotel was really nice. It was a small hotel but everything was new and really clean. The location is super, very near Taksim square but not in busy and noisy streets. There was only one club in the street but there was no noise or disturbance. So every night, I had perfect sleep. I hear many passengers complain about noisy clubs in other hotel. Be careful never to stay in a hotel in Istiklal St. which is very noisy. Compared to what you pay, you receive excellent service here. The bed is super excellent and gives you the best rest in clean white sheets. The air condition is very up to date. It is centrally controlled for each room separately and you tell them exactly what teperature you want. I called them many times and they politely followed my order until I got the convenient temperature. The washroom was sparkling clean. They cleaned the room and changed towels and put new water, coffee and tea everyday. I took some extra bottles from the service room. The breakfast was very good and various. I think there were about 40 items including sopu and saussages. The staff were polite and nice. I absolutely recommend this hotel and will definitely come back if I am in...

We stayed here for 8 days. Honestly you shouldn’t expect much from this hotel, its a very standard hotel, the rooms are mostly small, no place for your luggages, the washrooms sink was always clogged, the sheets were sometimes dirty but after asking they would change it.

We had a very small room towards the back of the hotel, we had a triple room and a double, we requested to change them and have rooms with windows opened to the street, they let us know if anything was open they will move us and anything towards the street is very noisy.

After changing the rooms, the rooms were a bit bigger and better.

The breakfast is very normal and standard, dont have high expectations, its a good breakfast, with vegetables and sausage and eggs. If you want fried eggs, its extra charge.

The staff specifically the ones cleaning the rooms are so nice, there was a guy in the forth floor, would always ask us if we need cleaning when he would see us leaving, he was very nice and polite. Also some of the guys at the front desk were very kind and helpful.

The location is a very good place, close to supermarkets and the taksim street, also very close to the subway.

Overall its a good stay and an...