Ramada by Wyndham Dubai Deira — Hotel in Dubai

I had lot of expectations for this hotel knowing they are 4/5 star hotel, and I booked for half board stayed for 3 people including breakfast and dinner, I was advised the timing in the reception for the dinner and we came there around 8:45pm to be exact. Finally we came there and it was little conjusted to be honest. But it was ok as long as service would have been good. But for our surprise the service was pathetic very terrible service. When we get there the staff ask the room number I thought we were done there and they asign us to the table, after that one lady staff which is my countryman, me and my friends spoke with her with our language with a smile and trying to joke with her but her reaction is too serious she's not smiling at all. A few minutes the lady staff approached us again for how many persons I booked for, I told her for 3 people, then another staff came again to our table ask the same question which is he ask me already when we've entered in the restaurant i said for 3 people, that time I feel uncomfortable because they keep asking me. I tried to approach the lady staff to show her my booking reference through my phone to make it clear to them but I was surprised to her how she respond on me, she said "no I'll just check on the reception" with using her hand to command me to lay away my phone, which is very rude they forgotten the meaning of customer service, they insisting that I booked only for 1 person which is not true they have lack of communication from the reception, I was very upset and I went to the reception to complaint but there's no action and consideration that given from us, our food came and we totally lost our appetite we couldn't ate our food that night with my friends it's very unpleasant service to the staff no smile no courtesy in the staff behavior. then the next thing the way of food was served to us, I have been in many other 5 stars hotel but this hotel are the worst service I experience with, our food was just been dropped at our table, no courtesy and the lady staff keep talking about the issue knowing that we can hear her it's very unprofessional. The only reason we went there is to get relax but it felt so embarrassing and unsatisfying. I've paid so much for nothing. A big thumbs down to Ramada HOTEL DEIRA and Tokyo Tokyo restaurant I will not recommend this hotel for such a bad service, the only good thing happened is they allowed me to check out late at 2pm. And one more thing The last one is our room. I booked for 3 people so I was expecting the room is for 3 people but what I get is for 2 people only they gve me 2 single bed it's fine if 2 adults and 1 child but I booked for 3 adults, so I asked for extra bed or if possible they can  switch us for a bigger room with a queen size bed were can we fit on since we are all ladies so we don't mind if we slept in one bed frame, but I surprise when the receptionist told me I need to pay it for extra bed and saying I will gve you such a good discount. Seriously Ramada??? OMG We really felt bad we spending money for such an...

My recent stay at Ramada Wyndham Deira Dubai was an exceptional experience that I am eager to share. Nestled in the heart of the city, this hotel offers not only a comfortable retreat but also convenient access to a myriad of amenities, making it an ideal choice for both leisure and business travelers.

Upon arrival, I was immediately impressed by the hotel’s prime location. Situated with the Metro station right at the doorstep, getting around Dubai was a breeze. This accessibility made it easy for me to explore the city’s attractions, while the nearby Reef Mall provided a convenient shopping experience. With a variety of shops and dining options just a stone's throw away, I felt well-connected to the vibrant pulse of the city.

One of the standout features of my stay was the exceptional service provided by the hotel staff. From the moment I checked in, I was greeted with warmth and professionalism. The staff members were not only helpful but also exceptionally polite, making me feel valued as a guest. The cleanliness and tidiness of my room were noteworthy, contributing significantly to the comfort of my stay. It was clear that the hotel prioritizes maintaining high standards of hygiene and guest satisfaction.

A highlight of my experience was dining at the hotel’s restaurant, Tej. The staff there, particularly Heena and Adil, went above and beyond to ensure that my dining experience was enjoyable. Their attentiveness and friendly demeanor made each meal a delight. The food itself was delicious, showcasing a variety of flavors that catered to diverse tastes. Every dish I tried was a testament to the culinary skills of the restaurant team, making it a memorable part of my stay.

In conclusion, my experience at Ramada Wyndham Deira Dubai was nothing short of excellent. The combination of a prime location, attentive staff, and high-quality amenities made my stay comfortable and enjoyable. I would like to extend my heartfelt thanks to the hotel management and the entire team for their outstanding service. I look forward to returning and would highly recommend this hotel to anyone...

Beyond Expectations: A Great Experience at Ramada by Wyndham Dubai Deira

During my recent 4-night stay at Ramada by Wyndham Dubai Deira, I experienced a truly delightful stay from start to finish. The cleanliness of the rooms was remarkable, and the check-in and check-out process was not only smooth but impressively quick, taking no more than 5 to 10 minutes.

The standout feature of my stay was undoubtedly the attentive and friendly staff. Special thanks to Syed, Midlaj, Salman, Imtiaz, and Sajjad, who went above and beyond to make our time at the hotel exceptionally comfortable.

Adding to the overall relaxation experience were the fantastic amenities on the property. The pool, jacuzzi, steam room, sauna and fitness center were not only well-maintained but also contributed significantly to the overall enjoyment of our stay.

I was very satisfied with the included breakfast in my package. The two daily menus provided a diverse array of options, including a variety of egg preparations such as omelette and cheese omelette, boiled, poached, and scrambled eggs. The spread also featured an extensive selection of breads, croissants, donuts, tarts, jams, butter, juices, coffee, tea, cereals, fresh fruits, beans, pasta, and more. Overall, it added to the positive experience during my stay at Ramada by Wyndham Dubai Deira.

The room itself was cozy and thoughtfully equipped with all the necessities for a comfortable stay. Any additional requirements were promptly addressed by the attentive staff.

Additionally, the property's location significantly contributed to the overall positive experience. Situated conveniently, there is a metro station right next to the hotel, making traveling around Dubai remarkably easy. The lively neighborhood adds to the appeal, with numerous open establishments even late at night. This accessibility and vibrant atmosphere further enhanced my stay at Ramada by Wyndham Dubai Deira.

In conclusion, my stay at Ramada by Wyndham Dubai Deira was nothing short of exceptional. I wholeheartedly recommend this hotel for a seamless and enjoyable...