Sleep Number — Hotel in Blue Springs

I really want to give a better review but, my experience at this place was not great. First time in was ok, bought a bed and frame. Thats about where the good experience ended. 2 weeks later when the bed was delivered, some of the plastic pieces on it were broken. Now this wasnt a huge deal as they assured me that there would be another delivery date with a new piece. So I had to clear another day and wait on them to arrive with the new piece. Again not a huge deal. Then I went back up to the store to order the brackets needed to attach my headboard to the frame. Of course they dont keep them in the store so they had to order them. Upon arrival, the brackets were the wrong ones. So, I had to go back up to the store and exchange them. Upon arrival to the store, i was told that they did not do exchanges in the store and that I had to return the brackets myself thru UPS even though THEY ordered the wrong brackets. They did email me a UPS label to return it so I guess at least thats something, but I still have to print it out myself and take it to UPS. Also i was informed the brackets I needed were 9 dollars more than what I had already paid. They did not offer me any compensation for my time. NOTHING. Just be aware that the my experience with customer service after the sale was very unpleasant and I would not buy another bed from them again, or recommend...

Mandy at Sleep Number is an absolute gem! Her knowledge about all the beds they offer is truly impressive. She expertly guided us through the options, ensuring we found the perfect fit for our needs. Her exceptional customer service is second to none; she goes above and beyond to make sure her customers have a fantastic experience.

Mandy’s aura is genuinely bright and positive, and her energy is contagious. She exudes a go-getter attitude and self-motivation that’s truly inspiring. I have no doubt that she will achieve amazing things in life. Sleep Number is incredibly fortunate to have her as part of their team.

Thanks to Mandy’s exceptional assistance and genuine approach, my wife and I felt confident in making our bed purchase. She was the main reason we chose Sleep Number. I can’t recommend Mandy and Sleep Number enough; they have a winning combination that ensures happy and satisfied customers. Five stars for Mandy and her outstanding contribution to our...

My experience with the blue Springs Sleep Number was second to none- Sean And the rest of the staff were more than helpful. We love our bed. It was a big financial investment.. The sheets that we purchased had a defect and they happily replaced them for free without Question or hassle. I would refer Sleep Number and specifically this location to absolutely anyone-If you’re considering a Sleep Number, they make it very easy and comfortable and not weird or awkward to go in and try out their different options. 10 out of 10 . Even after our purchase, I called the store to inquire about bed frames that would fit our adjustable base and Sean went out of his way to explain the exact dimensions and what would and wouldn’t work; including pictures and suggestions. In summary, just the best customer service around plus the...