I don’t always leave reviews; but when I do, it’s because I feel duty-bound to warn the public so that they may not suffer as I did. Also this hotel sent me a text asking me to leave a review here. So, here goes... What can I say about this place other than we had a bad experience. First, many things did not work. They have a hipster record player along with cool records in the room, but there was no needle on the record player. Both the shower and the sink were clogged overflowed with water when used. We tried to call to report these matters to the front desk, but the phone in the room does not work. Not being able to call the front desk. We had to walk down there about the multiple issues with the room. We discovered that they were not always people employed by the hotel on site. There was a sign that said to contact their sister hotel located miles away. I almost forgot -- as for trying to sleep at night: that there was a railroad track that runs right behind the hotel. It loudly shakes the whole place periodically--think Elwood Blues' apartment and the Blues bros movie. The icing on the cake was that they charged me for my room TWICE. Once, weeks in advance and then a second credit card charge for he same nights stay when I checked out---- Forcing me to have to come back to the hotel after check out and escalate matters to have one of the duplicate room charges for this unfortunate stay canceled. These are just a few of the issues we encountered. Don't ask me...
Read moreOur stay here was fine. Beds were very comfortable, and decor is cute. Parking is nonexistent as you are right next to sorority/frat housing. We ended up parking in a garage nearby but it was kind of a juggle when unloading kids and luggage. We had reserved the family suite that had a pullout couch for the kids. When we arrived there were no linens or pillows for the pullout couch so we requested those. When we made the bed the mattress was still covered in plastic so I’m assuming this suite is a new addition? We also realized there was no coffee maker or coffee products as expected so had to request those as well. Staff was apologetic and easily accessible via text. But the “front desk” closes after a certain hour so it’s not 24/7 access as you would believe. Sets of dishes, but no dish soap or sponges to wash them. No drinking glasses, just coffee mugs. Our breakfast from the Mod Pod was delightful the next morning. It’s a great convenience. To be noted, directly behind the hotel is a train track, and we were woken up around 1am from it passing by. Overall it’s a great location if you want to be in the heart of student life, but we definitely felt like we had gotten more of an Airbnb experience than a...
Read moreThis review is about value for the money.
There are noisy trains that passed by. There are unpredictable university of Virginia noises from undergraduates and the people who love them. there are garbage trucks and etc.
The price is very reasonable.
This hotel is one of the best deals I’ve ever seen and I’ve traveled for a very long time and seen many, many hotels.
You should consider staying here if you happen to be in the Charlottesville area for any reason because the room is clean, the mattress is new. The location is excellent, The decor is charming and the woman at the front desk was very friendly and helpful.
You can walk anywhere on the University of Virginia campus from here and there are many restaurants and shops right in the neighborhood.
When you arrive, be sure to be prepared to park either on the street or in the parking garage only...
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