Bel's Inn — Hotel in City of Kingston

Bed but no breakfast.

We stayed in colonial Kingston for a conference and planned on staying for 3 nights, however we soon realized how terrible a host Bel, the innkeeper was.

Upon arrival Bel assumed we drove to Kingston. I’m not sure why this assumption was made as there is a train station in the neighboring town which takes you directly to Manhattan. Rather than giving us the room we agreed upon via telephone, she put us in a creepy room not attached to the same building: actually it which was several blocks away from the main inn. Because we had no car, she squeezed us into her filthy pick-up truck and dropped us off and rushed out. No mention of what time and where breakfast was served.

We were not provided any breakfast the morning after our first night’s stay and she did answer her phone around 7:00 a.m. when we wondered about this. This was confusing as the inn is marketed as a “Bed and Breakfast”. We found our own breakfast and went on with our day. When we returned to our room in the evening, our room was not made. It was shocking as this is standard practice among the hotel industry regardless of whether you stay at a lower end BnB or at a high-end hotel. By then we were disgusted at her unprofessionalism and thus we told her we would only stay 2 nights (over 24 hours notice).

By the second morning we called her inquiring about breakfast a second time. She simply replied by saying “well I can feed you if you want”. How unprofessional and unwelcoming. Why run an inn if you do not want to welcome your guests?

Although we gave her over 24 hours notice of our departure (again, the standard in the hotel industry) Bel still unjustly charged us for the third unused night. She also failed to give us our receipt, and we had to ask her 5 times for it. Only 3 days post-departure did we receive the receipt. After reviewing my banking, she had actually already charged the room prior to check-in.

I would recommend avoiding this place...

Bel was more than an accommodating host! Our 1st night there was on the lower level, it had a new tempurpedic mattress, but the AC unit was right next to the side of the bed where my wife was sleeping, and she couldn't fall asleep, The next day she was apologetic and offered to move us to 1 of the upstairs rooms - a larger room & it was great & no extra charge. The house, built in 1838 was so charming.She gave great advice of where to go and truly went out of her way to take care of us. To be fair, there are some minor negatives: there were gaps in the cleanliness, such as cobwebs, and she could really use some landscape help, but not enough negatives to decrease the 5 star rating! We would definitely stay...

Wow wow and wow!! What a gem! Beautiful house and cottage on a hill! Its like a fairytale, your surrounded by gorgeous designs and decor. Bel was the perfect hostess. I've never felt more relaxed and the breakfast was phenomenal. What a great deal, the place is immaculate and we ate to our hearts content! Cant wait to come back to the...