Long Beach Hotel — Hotel in City of Long Beach

My husband and I and our cat stayed at this place under DSS from early September of last year until today (4/16/24). Things were going good for a little while until we started getting treated like second citizens. The person who used to be in charge of a the DSS people there, Sean, was awesome at first until his true colors showed and started acting nasty for no reason. The owners are hardly ever there but their sons, who are managers, do not know what they’re doing at all! They can’t run a hotel properly. They keep changing the rules for the DSS people and literally treat us like we’re children and like inmates. They would make us change rooms every 3 weeks which was very stressful because they rush you and they want you to sweep the floors and and wipe down the room before we move to the next room which is ridiculous because they have housekeeping there yet when housekeeping comes during the day a few times a week, one of the rules is you have to let them in to clean up your room or you’ll get scolded….now how does that make sense? It doesn’t! Plus when we do let them in to clean they don’t do the best job. Besides collecting dirty hotel towels and sheets, make the bed, and change the garbage and they’ll sweep but they don’t get the corners and they even left one side of the room unclean. Plus they took 2 of my personal towels when collecting the dirty hotel towels but the strange part was they left one of the dirty hotel towels in the bathroom but yet they took mine which were worn and faded. They need to pay more attention to what they’re doing when cleaning somebody else’s room. I even reported it to the managers but they did nothing about it. That’s not the first time they’ve taken my towels either. Management could care less about us. Just as long as they get paid. My husband and I were always respectful, polite, stayed out of all the drama that goes on there every single day, and we never were any kind of disturbance to anybody. But because we’re under DSS, doing right by the hotel meant nothing to them. The are unrealistic rules too like one baggage per person, no sexual activity (including married couples), no pets, etc. and in the beginning the hotel said pet friendly but I guess that’s only for the guests now. There are roaches and mice in the rooms every now and then. I’ve seen a bunch of roaches in multiple rooms I’ve stayed in. One of the rooms we stayed in had mold growing in the corner of the room in between the wall and ceiling and we had to stay in that room for a few days because no other rooms were available at the time. Another room we were in had a leak in the ceiling which dropped down causing a huge puddle on our dresser. Luckily none of our things got ruined. And whether anybody wants to believe this or not, there’s paranormal activity that happens there. I’ve had encounters with some of the phenomenon events that happened while we were living there. Staff have told me they’ve seen spirits here. The Long Beach Hotel used to be an insane asylum and the basement was a morgue back in the day. Many people died here back then. That explains all this paranormal activity. If you try to search for the history of this hotel it won’t show you anything about the asylum. The only history you’ll find is about when the hotel first opened up. So now that all the negative things are done being said, the only positive things I have to say are about the staff members. All the staff members were good to us and we appreciate everything you’ve done. My husband and I connected with Josh and Ken the most. Thank you both for your friendly hospitality as well as the other staff members. ||If you stand on the outside balcony at night, you will be recorded on video by some stalker who lives in the building right across the street. He has a camera in his window aimed at the hotel balcony. His window is the second window starting from the top down in one of the cuts. Any time he sees people on the balcony at night including my husband and I, he turns his light on and walks over to the camera and a little white light comes on and you can see it from the balcony. Sometimes you’ll see him trying to peek out the window while recording. I took pictures and videos of his window from the hotel balcony while he was recording me and I took pictures and videos of his silhouette spying through the window for physical evidence so that way if I decided to call the cops and report this guy for violation of privacy, I'll have the proof to back me up. So beware of that...

My husband and I and our cat stayed at this place under DSS from early September of last year until today (4/16/24). Things were going good for a little while until we started getting treated like second citizens. The person who used to be in charge of a the DSS people there, Sean, was awesome at first until his true colors showed and started acting nasty for no reason. The owners are hardly ever there but their sons, who are managers, do not know what they’re doing at all! They can’t run a hotel properly. They keep changing the rules for the DSS people and literally treat us like we’re children and like inmates. They would make us change rooms every 3 weeks which was very stressful because they rush you and they want you to sweep the floors and and wipe down the room before we move to the next room which is ridiculous because they have housekeeping there yet when housekeeping comes during the day a few times a week, one of the rules is you have to let them in to clean up your room or you’ll get scolded….now how does that make sense? It doesn’t! Plus when we do let them in to clean they don’t do the best job. Besides collecting dirty hotel towels and sheets, make the bed, and change the garbage and they’ll sweep but they don’t get the corners and they even left one side of the room unclean. Plus they took 2 of my personal towels when collecting the dirty hotel towels but the strange part was they left one of the dirty hotel towels in the bathroom but yet they took mine which were worn and faded. They need to pay more attention to what they’re doing when cleaning somebody else’s room. I even reported it to the managers but they did nothing about it. That’s not the first time they’ve taken my towels either. Management could care less about us. Just as long as they get paid. My husband and I were always respectful, polite, stayed out of all the drama that goes on there every single day, and we never were any kind of disturbance to anybody. But because we’re under DSS, doing right by the hotel meant nothing to them. The are unrealistic rules too like one baggage per person, no sexual activity (including married couples), no pets, etc. and in the beginning the hotel said pet friendly but I guess that’s only for the guests now. There are roaches and mice in the rooms every now and then. I’ve seen a bunch of roaches in multiple rooms I’ve stayed in. One of the rooms we stayed in had mold growing in the corner of the room in between the wall and ceiling and we had to stay in that room for a few days because no other rooms were available at the time. Another room we were in had a leak in the ceiling which dropped down causing a huge puddle on our dresser. Luckily none of our things got ruined. And whether anybody wants to believe this or not, there’s paranormal activity that happens there. I’ve had encounters with some of the phenomenon events that happened while we were living there. Staff have told me they’ve seen spirits here. The Long Beach Hotel used to be an insane asylum and the basement was a morgue back in the day. Many people died here back then. That explains all this paranormal activity. If you try to search for the history of this hotel it won’t show you anything about the asylum. The only history you’ll find is about when the hotel first opened up. So now that all the negative things are done being said, the only positive things I have to say are about the staff members. All the staff members were good to us and we appreciate everything you’ve done. My husband and I connected with Josh and Ken the most. Thank you both for your friendly hospitality as well as the other...

Title: Exemplary Service and Hospitality: A Review for Josh at [Long beach Hotel ]

I recently had the pleasure of staying at [Long beach Hotel], and I cannot express enough gratitude for the outstanding service provided by one of the hotel's employees, Josh. From the moment I arrived until the end of my stay, Josh went above and beyond to ensure that my experience was nothing short of exceptional.

First and foremost, Josh's warm and welcoming demeanor immediately made me feel at home. His genuine smile and friendly attitude created a positive atmosphere that set the tone for the entire duration of my stay. Despite the demands of his role, Josh consistently maintained a professional yet approachable demeanor, demonstrating his unwavering commitment to guest satisfaction.

In addition to his delightful personality, Josh exhibited unparalleled professionalism and efficiency in handling all aspects of my stay. He effortlessly assisted with the check-in process, providing clear and concise information about hotel amenities and services. Throughout my stay, Josh remained attentive to my needs, promptly addressing any inquiries or requests with a level of attentiveness that truly exceeded my expectations.

What truly sets Josh apart is his exceptional problem-solving skills and willingness to go the extra mile to ensure guest comfort. On one occasion, I encountered a minor issue with my room, and Josh promptly resolved the issue with efficiency and grace, leaving me thoroughly impressed by his dedication to guest satisfaction.

Furthermore, Josh's extensive knowledge of the local area and willingness to offer personalized recommendations for dining and sightseeing greatly enhanced my overall experience. His insightful suggestions allowed me to explore the area with confidence, knowing that I was receiving genuine recommendations from a knowledgeable local expert.

In conclusion, Josh's exemplary service, professionalism, and genuine passion for hospitality have undoubtedly left a lasting impression on me. His dedication to ensuring a memorable guest experience is truly commendable and serves as a testament to his exceptional work ethic. Without a doubt, Josh is an invaluable asset to The Long Beach Hotel , and I wholeheartedly recommend him to anyone seeking a truly exceptional hotel experience. Thank you, Josh, for making my stay truly...