Went in on a Saturday to purchase a coin for my father for Father’s Day. My father called the store a week prior to see if they had the coins (you can purchase from the mint but he wanted to shop local). The older gentleman on the phone told him he had one. I went in and had to wait 5 minutes for the lady to come from the back. I asked about the coins and she told me first to go to a bank (banks don’t have these coins!). When I called my Dad to make sure I said the name right and told her that he called and spoke with someone she said, he was lying because she is the only one that answered the phone! I said he spoke with the gentleman on the phone and she said he’s hard of hearing and doesn’t know. My husband asked if she had any men’s rings and she said no, yet he saw in the case an entire section of them! The gentleman came out and asked what we needed but she wouldn’t let me or him talk! She kept saying order from the mint! We left and were sitting in our car trying to wrap our heads around our experience and the man came out to our car with the coin we asked about…I politely said thank you but I’m not interested in it anymore. I have never been talked to so poorly by a business! I found the coin online and...
   Read moreFixed my necklace in under 2 hours. I was sent here by Williams jewlery with the warning that the old German man was abrasive lol. I'm gonna have to disagree. He's a sweetheart. Did an absolutely amazing job fixing my very thin dainty chain for the cross my husband bought me for my birthday that my 9 month old snatched off my neck. When I went to pick up my necklace I was greeted by a very nice woman with black hair and she located my repaired chain quickly. I highly recommend their services!!! I'm not sure what all the bad...
   Read moreI have done business with Mr. Herbert for about 30 years since I was around 8 years old. I have never been given fake goods at this shop. I visit a few times a year but as a child I visited about every week. Have a little understanding; I was injured during military service. Some days I feel old and in pain. I’m sometimes blunt and to the point. I wouldn’t say Asian lady is...
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