Hillside Villa Ohio — Hotel in Dover

Our first visit was July, 2023 and Hilltop Inn now Hill side Inn quickly became our favorite place to stay while in Berlin. |Great location. Great views. Great room. Great Innkeeper. Great breakfast.|However, Hillside is in transition to new owners. From an Inn to an Air BB.|Location, view and room have not changed. However, what is missing is the Innkeeper who was on site to assist during the day. Missing is daily room service. Missing is the delicious breakfast prepared each morning by the Innkeeper. Missing is any personal contact with someone associated with Hillside. Everything is completed prior to arrival. An envelope with our name is on the desk with room key. Checkout we left the key in the room.|Shout out to Dianna who is answering all the phone calls and emails. I am sure in this transition she is receiving many of both. Very pleasant and helpful. |Most rooms have a two-door access. One to the former dining area and one outside. I do not know and did not check if the front entry door to the Inn was every locked. A security concern.|The kitchen is available for use. Although we did not use, previous guests had and left dirty dishes in the sink. Dishes were there from at least a Thursday to Sunday. |I appreciate Hillside did honor our reservation made during the previous owner. Same price and since no breakfast provided, we were given 2 $10 vouchers per day to Boyd and Wurthmann and $20 for Sunday breakfast. |We will be considering if a return visit is in our future. We enjoyed all the amenities of the former Inn rather than an Air BB setting.|Great place. Just...

This was a very nice very clean inn. It had a beautiful view and everything was fresh and clean and looked brand new. Our room was very nice but did not have any place to set anything, like a dresser or a table. So that was a little bit odd. Also, our room opened directly to the common living space in the inn, which I found uncomfortable. but by the second day we were there, we had the place to ourselves, and left our door open as if we had a living room with a fireplace and Christmas tree to spend time in. A breakfast was just okay, a mini bagel, a tangerine, a yogurt, and a Little Debbie granola bar. In a brown paper bag. We knew this was going to be the case. I did think, however, they could have stepped this up just a little bit. Being in Amish country, it would have been great to have a homemade muffin or pastry in that bag. Also, in the common area there was water provided and popcorn to make in the microwave. They stated that due to covid, they would not be providing their evening snacks as their web page describes. I also think they could step this up just a little bit and possibly provide a small snack plate for each guest. some bottled juices and teas in addition to the bottled water would have been a very nice upgrade. Overall we had a very nice time. Not sure if we would return or not given the other...

My granddaughter and I visited during a three night trip the week of March 25th. Due to our booking stating that this was a bed and breakfast, that was what we thought we were getting. There was no one there to greet us at check in, just key and bag of candy on the table for us. No instructions or anything. The shower drain was draining slowly due to clog. We had no housekeeping the entire stay, even though we put the sign out on Tuesday while gone half the day. So I thought we were on our own. I had to make the bed, empty trash, gather dirty towels and search for supplies in closets on two floors to get us through. When there wasn’t enough wash clothes and hand towels, I searched for the phone number to call someone. I was successful in getting ahold of someone who told me I had free rain to look for anything I needed. He told me that I could check the laundry room for clean linens or he could try to get housekeeping over there. I asked him if they could have someone come to assist me. They did have someone meet me back there on Wednesday. The front door was also left unlocked when it was supposed to be on a timer. After figuring that out, I started locking it at night. It’s a beautiful place and the area was relaxing. If only staying one night, should be fine, but more than that, I would recommend being...