Dirty, Goss & Overpriced! I had a family emergency so I had to go to Fort Worth. A family member was in the hospital and this was one of the few hotels I could find that was somewhat close to the hospital. My family had to drive over 7 hours to come see our family member and when we finally got in I had sat down for about 5 minutes but I got a call from the hotel asking if I want to cancel my reservation since I hadn't checked in. I told them no and then they asked me if I specifically knew when I would be there. I got off the phone with them, visited with our family member some more and it got late enough I decided me and my children would head out to the hotel. GPS was messing up so it took us even longer to get there. After hours you have to pull up to a drive thru. I was charged $20 non-refundable deposit, which my bank will be reversing once it's posted to my account. Anyways, I got our key and went to our room. No one had cleaned our room. Someone had slept in our room and not cleaned anything. I went back out to the office aka drive thru and told them. I had to wait because they didn't believe me. They didn't have any more rooms with queen size beds available, so they gave us a king sized bed. They also wouldn't change the price either. I went in and was pretty horrified to find dirt all over. The AC was damaged and there was dirt and dust all over everything . Even the bed. I dusted the bed off and I started bringing things in. I have a 16 month old and I didn't let her pack n play touch anything except the floor because these are the kinds of situations that people bring home bugs from. My 5 year old took a shower, but very carefully because there was dirt and dead bugs in the bath room. There was dirt and hair around the "sample" shampoo and conditioner. There was dirt on the wall. I checked the towels and bed, those linens were clean, despite the dust/dirt on the sheet near the part of the bed that met the wall. I wiped it off and we basically slept on the top sheet, not disturbing anything so we didn't have to be exposed to anything. We slept for a few hours and left ASAP. I regret ever staying here. I will spend more money next time because I'm a nurse and this is the exact kind of situation that people get illnesses from....
Read moreA found this on google after a late night venue in Ft. Worth that I had driven from Houston to see. I had taken a power nap at the venue parking lot, which let out at 2230 for approximately 3 hours, realized I was still too tired to drive home, so I googled hotels near me, which this one was approximately 4-6 miles. The site advertised rooms, I can't rem specifically but between $38-$47 ballpark range. So I went came here to get a room. First the gentleman at the desk, wanted a deposit, ok whatever, I don't do that a Marriot or Hilton but I did it, then he said he can honor the price they have advertised because it was for 16th of Feb, keep in mind IT IS/WAS after midnight therefor making it the 16th of Feb, so he ended up $85.00, plus the $20 deposit, which I still haven't gotten back 3 days after the charge and I used another card for that. so then I get to the room and the room is disgusting, GROSS, dilapidated. I call the attendant, can't hear him on the dirty phone, sounds like it is in a tunnel, so he comes to the room I show him the issues: 1-hole in the wall behind the door. 2-Stains on the bedding, didn't even use their bedding used my own. 3-The bathtub has a hole in it, to where you can almost fall into 4-It was approximately 20-30 degrees that evening/morning there is a gap between the entire door to the outside almost 1/2" 5-The Wash Clothes are so used, your fingers can fit through their holes. 6-Toilet paper dispenser just from touching the TP is about to fall off the wall. 7-lamp shades busted. 8-Bed covering has multiple cigarette burns/holes, he just takes it off and puts on the dresser. 9- The smart TV isn't smart wouldn't connect to any streaming platforms 10-Wall sockets are loose from the wall, a hazard for you or children 11-Luggage rack, broken/bent 12-Door jams both, separating from the wall.
I tried to upload 14 photos and this site keeps giving me an error. Definitely forwarding...
Read moreA found this on google after a late-night venue in Ft. Worth that I had driven from Houston to see. I had taken a power nap at the venue parking lot, which let out at 2230 for approximately 3 hours, realized I was still too tired to drive home, so I googled hotels near me, which this one was approximately 4-6 miles. The site advertised rooms, I can't rem specifically but between $38-$47 ballpark range. So I came here to get a room. First the gentleman at the desk, wanted a deposit, ok whatever, I don't do that a Marriot or Hilton but I did it, then he said he can honor the price they have advertised because it was for 16th of Feb, keep in mind IT IS/WAS after midnight therefor making it the 16th of Feb, so he ended up $85.00, plus the $20 deposit, which I still haven't gotten back 3 days after the charge and I used another card for that. so, then I get to the room and the room is disgusting, GROSS, dilapidated. I call the attendant, can't hear him on the dirty phone, sound like it is in a tunnel, so he comes to the room I show him the issues: 1-hole in the wall behind the door. 2-Stains on the bedding, didn't even use their bedding used my own. 3-The bathtub has a hole in it, to where you can almost fall into 4-It was approximately 20-30 degrees that evening/morning there is a gap between the entire door to the outside almost 1/2" 5-The Wash Clothes are so used, your fingers can fit through their holes. 6-Toilet paper dispenser just from touching the TP is about to fall off the wall. 7-lamp shades busted. 8-Bed covering has multiple cigarettes burns/holes, he just takes it off and puts on the dresser. 9- The smart TV isn't smart and wouldn't connect to any streaming platforms 10-Wall sockets are loose from the wall, a hazard for you or children 11-Luggage rack, broken/bent 12-Door jams both, separating from the wall. I tried to upload 14 photos and this site keeps...
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