Mattress Firm Batavia — Hotel in Geneva Township

I cannot speak highly enough of the incredible service we received from John and Megan at the Batavia, IL location. Being fresh out of college, we initially felt a bit overlooked at other stores, but the moment we walked into this location, John greeted us warmly and treated us with the utmost respect. He took the time to give us a comprehensive overview of all our options, patiently explaining everything and ensuring we felt comfortable throughout the entire process. John and Megan make an exceptional team, with years of experience working together, and it truly shows. They listened to our needs, respected our budget, and guided us to a mattress that was perfect for us—something we hadn’t experienced at any other mattress store in the area. Their professionalism, expertise, and genuine care for their customers set them apart. We left feeling confident in our purchase, not only because we found the right mattress but because we were treated so well. I highly recommend anyone in the market for a mattress to visit John and Megan at the Batavia location. Their knowledge, teamwork, and dedication to customer satisfaction are unmatched. We will absolutely be referring friends and family to them...

My wife and I had a very positive experience at the Mattress Firm located at 485 N. Randall Rd in Batavia. Our sales person Reece, asked us some meaningful questions, which he used to put together a customized plan for our mattress and base needs. Because one us needs a firm mattress, while the other prefers a medium mattress, one of us was going to disappointed. After trying out several mattresses, Reece came up with the perfect solution, to fit each of our desired needs. We purchased the Motion iSeries Adjustable Twin Base, and a medium mattress for my wife and a firm mattress for myself. We couldn't be more satisfied and look forward to many years of restful sleep. The great thing about the experience with Reece and Mattress Firm, was that we never felt pushed in any one direction or overwhelmed with information. We highly recommend Mattress Firm in Batavia and...

My husband and I came in on Saturday afternoon to just get an idea of what we would want. Andrea took such amazing care of us that I felt the need to make multiple phone calls to rave about her and our experience. She was so knowledgeable and personable that it was easy to determine what would want or need to improve our day to day. To top off our great experience with honest opinions and knowledge, Andrea was BEYOND WONDERFUL with my son. He was so happy with her playfulness and attention while my husband and I got to pay more attention to shopping. The best part of this whole experience was there was no request to have Andrea hang with our little one. She jumped at the chance to hang with him and it was such a breath of fresh air.

I would highly recommend this location and Andrea for your...