Buddies til they make the sale then CRICKETS -- No follow-up, no thank you card with a coupon to refer a friend. My bed wouldn't move after 3 months; I called and Kyle told me it was MY fault as I raise the head every morning and lower it at nite (nowhere near the 10% mentioned in the manual!) and would not be covered. Next, I called Customer Service and they apologized and said it certainly IS covered, call our Escalation Dept. Turns out bad batch of batteries from Amazon and my bed was fine! Kyle should have mentioned THAT first! So double check if you ever have problems; did I mention I LOVE my...
Read moreUnless you want back and hip pain stay away from these overpriced, overmarketed. They might work for a single person, but it is impossible for a couple to get the bed adjusted across the middle without one person going uphill and one falling into a hole. They are a scam for returns because they insist that you try an exchange model that will fix the problem. Then when that model doesn't work either they say you cannot return it because it was an...
Read moreShopping at the Greensburg Sleep Number store was perhaps one of the best shopping experiences I've had to date. Travis, the GM, worked with my partner and I well past the time he was scheduled to work and was wonderful the entire time. He was down to earth and very knowledgeable about their products. I would definitely recommend stopping in if you are interested in checking out any of the sleep...
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