Chick-fil-A — Restaurant in Hempfield Township

Respectfully I am highly disappointed. I love Chick fil an and am there constantly. I always go after work around 8:15. I’m always happy because I am busy all day and Chick fil a is my favorite, so to get it at the end of the night is like a reward. The past couple times there have been a few issues that I have submitted about, but nothing too bad. I only submitted them to help make the restaurant better because I work and retail and know how other customers may react. Unfortunately tonight when I pulled up to the speaker in drive through I could barley hear the worker because of multiple people screaming in the background. I thought it was rude. Especially to the worker because they were trying so hard to hear me. I had to repeat myself 5 times and she had to repeat herself multiple times just so I could hear what she was asking me. I let it go because I thought maybe the others didn’t realize that someone was taking their order. When I pull up to the window multiple workers are still standing there screaming with their phones out showing snapchats around the kitchen while I am trying to pay at the window and revive my food. Again, I didn’t say anything. I let it go, and forgot about it until I got home. I went to finally sit down to eat, and when I opened up the 8- count chicken nugget that I ordered there were 3 Nuggets and a crumb in the box. I was so disappointed. I try not to complain because that’s not who I am, and I love Chick fil a. However, this was just too much for me. I’m not trying to be rude, but I feel like the workers behaviors and me getting 3 nuggets in an 8 count meal for $10 should get recognized. I understand that mistakes happen, but there is not even an option for a 4 count nugget and my receipt says 8 count. Did i even mention that the time before this, When i ordered an 8 count I got 3 Chicken Strips! I understand if you close at 9:00, and i’m there at 8:15. But if you aren’t going to make more nuggets to complete a meal then do not let me order it! There were more people behind me in the...

My group came to Chick-fil-A about 2pm on a Saturday. Both drive thrus were packed and went out into the street. They were super busy, but the line seemed to go quickly. We went inside to eat and was also super busy inside. The people in my party had the Chick-fil-A meal and the Chick-fil-A deluxe which were both cooked to perfection, delicious, and always great waffle fries. They both had the peppermint shakes which were super enjoyable. Since I am vegetarian now, I got the Spicy Southwest salad and had to order without chicken, but it was really delicious and packed full of flavor. It had mixed greens, grape tomatoes , roasted corn, black beans, poblano chiles, and red bell peppers. This salad also came with packets of chili lime pepitas and tortilla strips in a little bag with the fork and napkin. I had the light balsamic vinegar dressing(which I am pretty sure was dairy free), but I think the avocado lime dressing or the creamy salsa dressing would have paired well with this salad if you are not worried about dairy. There are two cheeses(Monterey jack and cheddar cheese) on this salad as well so you may want to opt to not have the cheese if you are getting the veggie options here. Thank you for a great meal, great service, friendly people, and a calm/quiet eating area in a...

It’s hard to say anything about Chick-fil-A that hasn’t already been said, this place truly speaks for itself. Consistently great food, fast service, and a level of hospitality that sets the standard in fast food.

This particular location is no exception. It’s always spotless, well organized, and staffed by some of the friendliest people you’ll meet. Special shoutout to Debbie and Stephane (sp?) who were working the lobby recently and going the extra mile to make sure dine in guests were taken care of. Stephane, thank you for your warm attitude and friendly service, you made the experience even better.

A pleasant surprise: I didn’t realize you could order lunch items during breakfast hours! I was warned it might take a little longer, but my meal was brought out in under six minutes. Talk about efficient.

Also, I finally tried the mac & cheese…wow! It’s rich, creamy, and made with a blend of three cheeses. Comfort food at its finest. Definitely adding that to my regular order.

Chick-fil-A continues to raise the bar. Highly recommend...