TownePlace Suites by Marriott Joliet South — Hotel in Joliet

Upon arriving at the TownePlace Suites Marriott in Joliet, IL, you’re greeted not only with smiles from friendly and helpful folks, but also the scent of fresh and delicious cookies, free for your enjoyment. This place really puts the "sweet" in "suite." The rooms are top of the line, with all the amenities one could hope for in their stay. High speed internet, king-size beds, a very cozy pull out couch, an extensive room service menu from surrounding eateries in the neighborhood, as well as very clean bathrooms with great showers. If you're looking to dine in and don't want to order out or leave the building, the kitchenette more than provides. Stocked with dishes, a refrigerator, sink, microwave and coffee maker, be sure to take advantage of the great little mini-store in the lobby, stocked with an extensive variety of snacks and dinners available for purchase. Entertainment is easy to find; the TVs, while with a fantastic selection of channels from which to choose, are also Netflix and Hulu compatible, so feel free to be entertained on your own terms. If you feel like moving around but don’t feel like going too far, the fitness room provides the perfect space for a great workout. Adjacent is a spacious pool area with a hot tub; a terrific place to relax and unwind. The lobby lounge, as spacious as it is, has a cozy living room feel. It's a perfect place to kick back, enjoy some tv, maybe chat with other guests, and/or the incredibly friendly staff. Get caught up on your emails and surf the web at the business center. Morning time, it’s a great place to enjoy your breakfast. Start your morning right and step up to a delicious breakfast spread, including potatoes, eggs both scrambled and hard boiled, sausages, cereals and waffles, bagels, muffins, as well as delicious and energizing complimentary coffees and teas. My friends and I felt so welcomed and comfortable. It is a terrific spot to rest your head...

I reserved the room online. I was under the impression that I booked a 2 bedroom suite. When I arrived at the hotel, the receptionist gave me my key and I proceeded to my room. Upon entering, I noticed 2 queen beds and no separate bedroom. I went to the front desk and explained that I reserved a different room. She looked at my reservation and informed me that I did not reserve the room that I thought I did. She checked to see if a 2 bedroom suite was available and it was. Although it cost more, I took the room. We went up to the room only to be greeted by the horrible stench of stale cigarette smoke. It was disgusting. We tried to open a window but found that the windows do not open. We ended up going to Walmart to get candles and sprays to mask the smell. We informed the front desk of the smell and they offered to send up people who can fan out the room. We said ok, but I'm not sure if they came up or not. The front desk woman also credited us a night due to the smell. The smell was really bad and I worried about smelling like cigarettes because I know how that smell sticks to people and clothes. We avoided our room as much as possible. The bathroom walls had white stuff smeared on it and the door had dirty hand prints. The bathroom wasn't gross but could use a little wall and door scrubbing. The fitness center did not have anything to wipe the machines down with which is kind of gross. The staff at the hotel were great. Everyone we came into contact with was very kind, helpful, and cheery. The staff was the saving grace to our visit. If it wasn't for them, we would have been very...

My family just sold our home and needed a place to stay in the interim until the close of the other home. We drove further out to stay here and I could not have made a better decision. I read the reviews before booking this temporary stay and I made a good decision. The staff from the managers to front desk to the housekeepers and maintenance is what makes the Joliet South a special place. They made our family's stay not only an enjoyable one but they were welcoming to us from the minute we walked through the sliding door all the way and past until we left to move to the new home. They make you feel welcome, they care, they handle issues immediately and the hotel is immaculate. They keep the rooms, hallways, pool area and grounds very clean and sanitized. The breakfast as stated by other reviews is great and plentiful. We love the fruit kept throughout the day for the guests and the entire ambiance. I want Marriott Management to know that the people who work there - all of the ladies and the guys is making the difference everyday in people's lives as they stay at the Joliet South. Please value the team that is working there, we appreciated them during a very stressful time in my family's life between two homes....

The staff make the difference at Joliet South. Special people work here and please recognize that people not things make the difference in terms of service. It is one of the best we have experienced!!!! Please value the remarkable work they are doing on a daily basis for the guests that...