Rodeway Inn & Suites — Hotel in Lake Havasu City

First off I travel a lot for work and have stayed an many hotels from east coast to west coast. Never in my life had I Experienced terrible guest Service. In the beginning there was a gentleman whom checked me in when I arrived and was very unsure of what he was doing, I say this because he was very short with me and made my room keys before even swiping my card(which he almost forgot to do) then due to Company issues I had to use my personal card, When i tried to give it to him he gave a look a tried accusing me of fraud. Granted my company card and my personal and ID all read the same name. He went back into there back room and got a lady which was very helpful. Now I was going to leave it at that and never write this, But I got off early today and came back to the hotel. The maids still cleaning the rooms before mine, placing my do not disturb sign on the door I went into my room. the maids passed and never bothered me. I then get a quick knock on my door at approx. 11:45 am and this gentleman before i could answer opens the door and starts to come in (DO NOT DISTURB still on the door). I tell him to get out and he was like oh sorry then quickly takes off down the hall. I went to the front desk to see if I could get a refund for the weekend cause the job was cut short but because I chose the rate I did I wasn't able to, Which is not my concern, but when I asked why there was a gentleman coming into my room even though I had the do not disturb the lady stumbled to get out that "Oh uh he got it mixed up with room 117 (no do not disturb sign and already cleaned by maids) and when I Was concerned she told me he was the manager. Funny thing was this was the same incompetent gentleman that checked me in that had issues doing even that. I am so frustrated because I am honestly scared that people like this have access to all my stuff. All I have to say to end this is DO NO STAY HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Myself and other gentleman I have stayed with have stayed at every other hotel here and there has been no instances like this. I have also stayed at the Clarion INN and Rodeway Inn in Kingman, AZ and would recommend...

Pros: Great location with quick access to the London Bridge, and also there are battlements at the top of the building like a castle, so that's always cool. The staff was A+, pleasant and accommodating. Breakfast was limited but nice, and the breakfast facility was clean. The decor in the room was updated and the bed was very firm, but still comfortable. We slept in a King Suite, which was especially nice because it had a big sliding door that led to a patio. That made for the best ventilation I've ever enjoyed in a motel room! The door had a secure bar lock. The kitchenette was well stocked with utensils, dinnerware, and cookware. The pool is indoors and appeared clean.||||Cons: While the bed and the sleeping area were very clean, as was the bathroom and shower, the kitchenette and living room area were not clean. There was cooking residue left in the burners of the stove. They were lined with aluminum foil, so it shouldn't have been too hard to change that out for a new guest. We shifted the furniture around a little and there was some unpleasant stuff under the sofa and chair. Some of it did look like insect droppings, though we never saw any sort of pests anywhere else in the room at any time. The lighting was pretty dim, and the whole thing left us feeling uneasy. The door in the bathroom was coming apart. That was a little weird but still provided full privacy, so not a huge complaint. Also, in the bathroom there was a toilet plunger wrapped up in a grocery baggie and a bowl brush with matted toilet paper dried on. It was strange and unsightly. The patio was a nice option for ventilation but we didn't really go out and use the patio because there was a large 5th Wheel trailer parked right across from us that looked like it might be there permanently, and it felt weird to sit and stare at it, even though the windows were covered in foil, and also the view was not really scenic at all, despite being technically "lake side". Wifi was very weak and...

Ok where to start. The beds hard as rock. Maids won't change sheets after2 days barely can get towels. Pool is not heated and if u want a towel for pool u have to go to office for a towel that's disgusting hard there is no way that was clean. Ok breakfast....you can not touch pour your own coffee you have to ring desk for coffee. Waffle maker does not work and if you want a muffin its the ones from Sams club and they break pkg open and give you one from two with no gloves. Cereal and milk the juice machine is watered down and has real bad after taste. When you walk in there's two tables the conference room is a corner in front of desk with computer. Wifi sucks no refunds. Hallway smells of curry and no elevator and stairs in front of front desk. On top of ice machine is your muffins box. Yeah pretty bad. If u pay cash 300.00 deposit on top of your room rate. You have to give State ids or license for everyone in room. Then I was asked if I did drugs. Really??? Everywhere was sold out and we just drove straight thru from Kansas we probably looked bad but we were so sleepy I was like just give me room. They say on web site they were pet friendly. I have service dog so there was another charge. They took copies of ids and dogs and then gave us a room upstairs and the damn keys didn't work then everytime we left they would come and let us in room. Will We Back No I would keep my money and sleep on beach or car. Oh and there's a $12.00 charge to be on side of lake with piss poor view or across hall for piss poor view of city. My advice don't go usually before I get screwed I would like a kiss or at...