We went into buy a new mattress because we'd finally had enough of tossing and turning nightly, and waking up with back daily. Brock Simmons greeted us right away in a very friendly and genuine way. He asked what our needs were and took the time to help us assess what firmness of mattress we really wanted. He showed us a wide range of mattresses from high end down to super affordable, all within the mattress type and firmness that we were looking for. He was never pushy, but super friendly and exuded a genuine desire to help us find the right bed. When we finally did find the bed we loved, it became a question of price. Naturally, the bed we wanted cost more than we wanted to spend. Brock was able to find us that exact mattress on clearance in their warehouse for 48% off!! We left their with a new pillow, mattress protector, warantee, and a luxury mattress and stayed within our desired budget. It was hands down the best bed shopping experience I've ever had. Brock's customer service was superior. He even expedited our shipping! Looking forward to sleeping like royalty as of...
Read moreMy husband & I went into this store thinking we wanted another mattress for our standard queen bed box springs that were 17 years old. We met a very nice salesmen Dominik. He is a sleep expert. He guided us to the Stearns & Foster Estate Rockwell 14.5" Luxury Plush mattress with its adjustable base. He asked great questions! My husband snores at night and I have lumbar arthritis. As Dominik raised the foot of this bed, my lower back muscles relaxed! As the head of the bed raised, snoring diminishes. I've never experienced such a comfortable bed! We bought it on a 3-yr. payment plan financed by Synchrony Bank. Dominik answered every single question I gave him. He helped us through the entire process especially the financing. We are happy to highly recommend Dominik! If you value your sleep & you want quality service, head on over to Dominik at Mattress Firm in Happy Valley,...
Read moreI popped into this store randomly on Saturday to get a price point on a new king mattress. I quickly learned getting a ball park number wasn't that easy! Spencer spent about 2 hours helping to me understand what I was looking for in a mattress and then picking the best one. I learned how the mattress should fill in certain areas whether I was laying on my back or my sides. I discovered certain joints felt better on some mattresses than others. I laid on mattresses longer than I have in my previous shopping experiences, and jump back and forth between 2 mattresses 6 or 8 times until I decided which one of the two I preferred. After the whole experience, I walked away with a delivery date and a great deal on a mattress that I hope will fix a lot of my backaches and sleepless nights. I...
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