The Time New York - JDV by Hyatt — Hotel in New York

I stayed for 2 nights in a king suite at the time for a birthday trip! At first glance it really is a hidden gem, tucked into an unassuming building lineup. Every staff was attentive, opening doors, directing us to check in, walking us through amenities & events (happy hour etc.). The room itself was plenty spacious, loved the blackout curtains, the wooden floors, the additional amenities like robes & slippers and the attention to an overall luxurious feel and that goes for the entire hotel as well. It always felt like a glamorous atmosphere with a dark color palette, sharply dressed staff, and a fairly quiet environment despite it being in the middle of the city. Of course, it being New York things were a little cramped, elevators were tight, showers felt tiny but those things are expected which is why I booked a suite for that extra room! The suite offered extra sink counter space, an additional room with a couch, tv, dresser and coat closet, plenty of natural lighting from the windows. The doors within the suite were sliding doors without locks so just be aware. There were "do not disturb" and "make up room" buttons inside the room which was a cool touch. Breakfast is not complimentary! But is served till 11am which is pretty late by hotel standards. However the restaurant within the hotel does offer a continental option for hotel guests only (basket of pastries, choice of coffee/juice and yogurt/fruit for $14.99). Everytime we exited and re-entered the hotel bellman & doorman and all staff in between greeted us and were helpful. This is probably the best location for walkability! We walked to the MoMA, the Gershwin theatre, Times Square, Rockefeller center all within just 10 mins. Central Park and the MET were within walking distance as well. On my last night I came down with the worst case of food poisoning from an outside deli in the area. I couldn't move and had to call the front desk to extend my stay. Andre was who I spoke with the most , he informed me I couldn't stay in the room I was in but understood my situation, helped me book another room, and told housekeepers not to bother me until checkout (12/noon! also pretty late by hotel standards which was very nice). When I made my way to the front desk (barely) I met with Andre who was still incredibly considerate, gave me water, let me sit in a closed off lounge which was dark & quiet, pointed out the ladies room and checked my bag into their baggage room. He got me into my new room as soon as he could, gave me more water, told me I could dial the front desk anytime. Which I'm convinced was the only thing that kept me going. My new room was a queen room, understandably smaller. (Less sink space, hit my elbows in the shower, etc.) There was a fridge which I was missing from the last king suite but sadly it wasn't working. The view wasnt towards the city this time and looked within the windows of the same hotel. All things I barely paid attention to as I fought dehydration & a high fever and slept for hours. I was finally well enough to leave the next day and checked out with ease but couldn't find Andre to give him my deepest gratitude for treating me like a person and not just another sick tourist 😭. If you travel to New York and want to hit all the hot spots definitely stay here! And if you get food poisoning, call for Andre he'll...

The Time Hotel is Worst Hotel in NYC

I had the misfortune of having stayed at the Time Hotel in NYC for 4 days, after booking through HotelTonight. For context, I travel 45+ weeks a year, around 30 of those in NYC. Each time, I stay in different hotels.

The Time Hotel is awful. Unquestionably the worst I have stayed in in NYC. Some notes from my experience.

Check In: I was early for check in on Tuesday, arriving at 12:30 (Check-in is 3pm). The front desk attendant said a room was not ready, so I did some work in the lobby for about an hour and a half. 2pm Me: “By chance is a room available?" Attendant: “Probably not.” Does nothing. Me: “Can you just check?" Attendant looks at computer, “Oh, we have a room."

I can say such a simple interaction foreshadowed the rest of my experience at the hotel.

Staff: Perhaps the laziest, most useless staff I have encountered in New York. I called the operations department EVERYDAY TO FIX MY TV. I went to the front desk, asked the cleaning staff - NO ONE HELPED. Day 4, I am still in a room with a broken television. I called the front desk to ask how to get a travel ticket printed. The lady was very short with me and said, “can I call you back.” No problem. An hour later, no call back. My toilet made an incessant, weird noise hours after flushing. I called to ask that it be fixed. Have a guess as to what happened? Still makes a weird noise…even while you’re trying to sleep. Elevators were a disaster. Perhaps the worst I have ever seen in a hotel. Apparently they are doing construction in the hotel, and there are no freight elevators. There are only two elevators that everyone in a 15 floor hotel uses. One of the two elevators was dedicated to construction workers, and the hotel staff shared the other one with the guests. Some anecdotes: On Friday, I had to go in and out of the hotel frequently for business. I started clocking my elevator times to get from floor 10 to the ground floor. 8 minutes, 14 seconds, 6 minutes, 22 seconds were some times at the middle of the day. The hotel cleaning staff would stop on literally every floor on the single working elevator at noon - the checkout time where guests were leaving - only adding to elevator difficulties. Construction workers at some point decided to use both elevators, so they were smelly and dusty with whatever drywall and other materials the were working on. The Rooms. Oh yes, that. The rooms feel as if they are 20 years old, and no one has put a fresh coat on paint on them since then. The carpet, the walls, the bathroom, the desks, the “closet” (if you can call it that - it doesn’t actually have space to hang anything). It’s just grimy. The bathroom needs a deep bleaching. I hopped in the shower one morning only to look down and see a bug crawling in the corner.

I have stayed in some good NYC hotels, and some ok ones. This one was downright shtty. I recommend everyone stay away...

A wonderful 1 night stay...

I am a former New Yorker who worked blocks away from the hotel. It is perfectly placed in the Theater district.

We requested early check in, left our bags with Josh and went to lunch with an old co-worker. The hotel gave us a call to let us know our room was available, very efficient.

Check in and check out was seamless, with exceptional customer service from Andre.

Not sure when the hotel was renovated, but this new design is modern, with a smart TV and touch screen Do not disturb signs, it was pretty sweet! We didnt experience any of them bathroom dilemnas that other yelpers mentioned in reviews prior to 2013. Actually the bathroom was spotless.

For a perfect night on the town they have Mac, Sephora and Inglot for your makeup needs. There are a number of makeup artists and fancy salons in the area as well. All blocks away from the hotel.

The Garment district is a cab ride away if you were looking for something extra special... and I usually Google "sample sales" to see who's having what.

Book of Mormon is literally steps away from the hotel lobby, and across the street is Chicago. Tkts is around the corner if you have time to stand in line to snag a deal on a Broadway show.

After the show, stroll down the same block to Lillie's. My kind of restaurant, not too stuffy with beautiful decor, great food, great drinks! The lounge at the hotel has happy hour as well but I don't think they offer food-

And if you can't bear to miss your morning workout (even while on vacation), the hotel has an on-site gym but also offers complimentary access to Equinox. We opted for a quick jog around Bryant Park. And then breakfast at Maison Kayser.

Upon leaving Luis was very patient and gave us directions to the Bronx. They also offered to take our bags to allow us a little bit more time to cruise around.

Last but not least, the shower gel was TO DIE FOR!

My complaints: There was no phone service (T-mobile) in our room which I'm assuming explains why the WiFi is complimentary, I was told local calls would be free but later received charges of $1 per call. Obviously it's not the hotel's fault that T- mobile sucks (no offense T-mobile). But $1 for a local call- a 212 number at that, come on lol -Perfect segue for the 2nd complaint. I could've used WiFi calling to make reservations or completed resetvations online, but the WiFi signal was weak which required me to make the local calls to... then again you can't argue with free Wi-Fi My boyfriend would like to add that the elevator was small and took a long time to come to our floor; was usually packed when it got to us... Ive come to realize that if you are going to NYC and don't have $500/night to stay in the room of your dreams then yes more than likely the $200 room will be small, hallways small, bathrooms small.

Nonetheless, next time we come, we plan to treat ourselves to a room...