I stayed there two weeks ago and have been trying to forget I chose to spend money at the Ocean Breeze. How ever. I can not let this go with out trying to let people know of this horrible establishment operating in the heart of Pismo. First off I would like to address the Female Manager. She is a mean loud mess of a woman. Yelling at the top of her lungs at the house keeping staff as well as I will assume a maintenance man. It sounded like she has some sort of mental issue ( I hate to judge). She was literally screaming and tossing things about. Basically as though she's lost it. My wife tried to ask her a few questions regarding the indoor pool advertised and she basically said " It is closed can't you see that!! " My wife tried to ask another question about beach towels and the wifi ( which didnt work) and she said she didn't have time to deal with these things and to come back later. but kindly reminded my wife that check out is 11 am. The manager proceeded to hound a house keeper. Everyone working there must be so stressed working for a woman who conducts her self this way. Our room was dark and stinky. Reeked of Pot, Puke and some foul smell coming from the shower. Our linens were stained and had what looked like black dog hair all over it. I know they have a no pet policy as I would have loved to bring our family pet for our weekend stay but come to find out while I was outside trying to enjoy the sunset the management has a black dog held up somewhere within the motel. At least that's what I gathered from seeing the male manager take this dog out for potties from room #7 and also room #11 or #12. The management appears to live on site using rooms #18 and #7 or #11-12. Taking up what little parking there is available and using handicap spots. As mentioned in other reviews the office closes down and there is no one to reach even though they obviously live there. My next complaint comes from a comment made to me about the owner of Ocean Breeze while talking about the railing project being done while we were checking in from and older man working there. I was told he is Indian and could care less what customers want " He wastes his money and only cares about filling rooms". "He is about the money". "He don't pay me enough to care, the whole place could burn down at any moment, that's how much he cares" I am part eastern Indian myself and tried very hard NOT to take that personally. The male manager said he was doing this railing project all on his own with no help and that he is expecting a big bonus or he'll let the place burn down! Nice. While I was there I did not see him touch the project. A younger man worked away at replacing post and such while also being attentive to the the motels needs. I am in engineering and I will tell you this. The wood railings that are being put up will be a liability and will last maybe 2-5 years. It's not treated lumber. Just stained to match and will no doubt mold in a few months looking absolutely horrid. The way the rails have been constructed makes it easy for a young child to climb and fall 20 feet onto concrete. The continental breakfast was mini muffins and juice. I received a massive door ding on my 2 month old truck. The ice machine had some pink mold growing in it. Piles of lumber stacked all over the lot. People smoking cigarettes right outside your window at 12am-3am. The place is sad to say a horrible choice and you are advised to look elsewhere. It is obvious once you get there that management could care less about the place and have made themselves very much at home. Squatting and running it into the ground. Maybe a form of job security, who knows.
I feel bad for the employees there. I feel bad for the owner. And feel bad for The great city of Pismo Beach.
Dear sir, Your business is being ruined by these Managers!!!!
To the owner of the Ocean Breeze Inn. Please contact me..... I would love to share with you more thoughts and...
Read moreBy far the rudest staff and grossest hotel I have ever stayed at in my life. We booked last minute so we didn't have a lot of options. I should have read the reviews. When I first arrived the male at the front desk told me that he had already tried to charge my card even though it said when I booked that I was going to pay at the property. He told me that he would have canceled my room if they were sold out. That's nice after a 6 hour drive to find out we might not have had a room. He could have called me and let me know but that's to much for the people who work here. Upon entering our room the smell of fabulouso was so strong it was making me dizzy and my kids sick. We thought we could air out the room while we went to dinner but the smell never went away at all. The fan was broken and there is no ac so we were trapped with the smell. The very worst part was the bathroom. Even though the cleaning smell was so strong the was blood and hair on the walls of the shower and black mold everywhere. The sink backed up every time we ran the water. My kids were playing at the beach so we had no choice but to use the shower. At 3 am I woke up to the man in the room talking very loud and the walls are so thin I could hear everything. My throat and nose were burning from the smells. The mattress and sheets were horrific. I didn't know sheets could be painful to sleep on. The best part comes in the morning after we checked out already I needed to use the bathroom. The office was locked and a girl named destiny told me there were no restrooms I would be able to use. I asked if I could use the one in our room as we could see it had not been cleaned and she said no. It costs nothing to be helpful or nice and Destiny was far from it. When I started to tell her about the room she told me I'm not supposed to have three cars there (I had one) and get of her property. (Lol she is obviously a hotel worker) I plan to report the hotel to the helth department and I hope the owners see it. You staff all needs to be fired and replaced. Your location is amazing but your staff with their inability to clean or be polite to PAYING GUESTS is ruining your hotel.
Edited to add, Destiny also told me I was going to be on the "dnr" I'm not sure what that is? But it is obviously some kind of threat. After the worst hotel stay of my life, being treated like garbage by ratty hotel workers on a power trip, breathing fumes and showering with black mold I have also been threatened by your staff?! For saying what happened to me. I feel like making a police report after my stay and I just might. Do...
Read moreThe location was awesome. I requested a ground floor room being that my husband is disabled and just recently had a fall. I was so happy your staff assured me one. I'm a foster parent to 2 young boys, and this was their 2nd time to a beach, and their 1st to Pismo Beach. My boys have missed out on a lot of things in life, so My husband and I are trying to give them some happy memorable experiences. I payed nearly $400. for a 2 night stay and expecting a nice room. I understand this is an older building but i didn't expect what we got. The carpet had multiple tears. The floor near the bathroom felt like it was going to fall in. I had to remind myself that we were ground level. The lights in the bathroom didn't work until the attendant figured out that they had to be in a certain position to work. The rooms were very hot and no airconditioner. the ceiling fan in the 2nd room didn't work. the attendant said it was probably a fuse, but It wasnt and he couldn't fix it. They gave us a standing oscillating fan. With only one outlet in the room. The cord would have to be right next to the bed in my son's face. He then gave us an extension cord which stretched out about 2ft. from the bed and up nearly 3ft. My son would have to climb over it, but if he had forgotten about the cord, he could have tripped over it. The attendant the gave us a longer cord that i ran from the wall and under to the foot of the bed. Now had there been windows screens, the cool ocean breeze would've worked fine. When opening the bathroom window (with no screen/ground level ) it pulled apart and had to be kept shut. Bedroom curtains were missing several curtain hooks. They looked very sloppy. Curtain hooks probably cost about $1 for 12 hooks. The attendant attempted to fix, but didn't. I was about to help him fix that, but I seen that the curtain fixture was just LAYING ON TOP of the wall brackets, REALLY? another disappointment. The biggest and worse dissapointment was the condition of the mattress in the second room. the mattress sunk straight across the middle. I can't believe you would leave something like that in the room. the attendant informed me that they were going to be getting new mattresses, which does me no good now! we then inspected the mattresses for bed bugs. They seemed ok. The bathroom door locks, missing lightbulb and battery cover on the remote was missing. Those were little things that could have been easily fixed....
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