Beach House Inn & Suites — Hotel in Pismo Beach

This hotel certainly has great potential but lacks in several important areas that do not allow for a great review. The location is convenient to so many of the area attractions, parking garage is small but nice with enclosed parking and a security gate. The rooms have been decorated with much thoughtfulness and the furniture was nice. TV needs updating, screen doors need to be replaced and or repaired so they will slide with ease. Onsite staff for more than just a few hours per day is highly recommended. We were placed in the wrong room and fully unpacked when we were asked about moving....not convenient to us so we let it go. Our room had a fireplace which was inoperable, some burnt out bathroom lighting and towels not even adequate for 2 people. We received no housekeeping services whatsoever and when we addressed it with the staff he blamed it on us and said we needed to put out the sign requesting service. Only problem we had no sign and we were never told about this policy. We had to go retrieve our own towels and coffee supplies from the housekeeping ladies, empty our trash, make up our bed and perhaps this sounds petty but we paid a most handsome price for this room and did not expect these issues. We did advise the staff of the burnt out light and fireplace not working and he just shrugged and seemed indifferent. Very friendly young man but did not seem eager to remedy any guest issues. We also advised him that our neighbor was smoking on the balcony and it was drifting into our room.....no comment whatsoever even though this is advertised as a non smoking hotel and there is a sign on each door indicating no smoking in the room or on the balcony. We would not stay here again nor recommend it due to the cost and disinterest in our concerns...

Overall, it was great. Pros and cons! Pros: -the location is just right. Steps from the ocean, steps from downtown, but not noisy at night -so much space in the hotel room! We stayed in a family suite, and it had a nice sized living room, a kitchenette stocked with plates, utensils, pots, even a toaster. The bathroom was also very big. -nice beach decor, you can tell the person who styles the rooms takes pride in it -soft bed that was comfortable -full size ironing board and iron, plus a hairdryer and full length mirror -WiFi, ice machine, and remotes all worked -never heard anyone making noise in neighboring rooms -reasonable price -definitely no ant problem, we left our food out overnight and never saw any ants they have the kind of locks where you just wave the card in front of the door and it unlocked, so you don’t have to worry about sliding the card correctly Cons No air conditioning. This alone will stop me from staying there in the summer, even though it doesn’t get too hot there, I need AC swarms of flies hovering outside the doors during the daytime above all the little drains on our floor (second floor). Unfortunately the drains are every few steps, so it was gross. Thankfully there was not a fly problem once you get inside the room. they charge extra per kid (maybe even per person). We had to pay an extra $40 for our 2 year old, and they were sure to not only text us TWICE confirming how many people were in our party, but also ask during the reservation and at check in. Some of the linens (all white) were clean, but somewhat dingy. Probably just from age, and maybe I’m just being picky. the pillows are hard and uncomfortable, just bring your own

Overall, I think it is a nice place and we really...

The Inn is conveniently located near everything however we paid extra to the tune of $700 for 2 nights for a balcony and never used it because the lack of privacy. I was looking forward to leaving my sliding glass door open but it wasn’t sliding it was a glass door which open but in turn you had to move furniture for the door to open all the way. The other negative is it is right next to the pier and restaurant normally that is fine however the smell of old grease kept coming into our room. Yuck. Also at night because there was no sliding glass door and your next door guest could easily look into your room along with jumping onto your balcony because it’s about a 3ft the wall (no lock on the screen door it did not close all the too so I had some small guest-bugs) between rooms I was not able to leave my door open and feel safe. Lastly the room from what it seems or somewhat of a condo per say the bedspread and little pillows looked old/worn out (dirty)this room might be owned and this place rents it out on the owners behalf so I do not know who is in charge of making sure those items at least look clean. Than my bed had maybe about 10 sleeping pillows way too many. The room was clean but now during covid-19 I do not want to see old bedspreads old dirty little pillows and tons of pillows. The $700 we paid I just assumed the room would be better but I definitely would not be staying here again. As a precaution (first time I ever felt compelled to do) because of Covid-19 I actually brought my own pillows and blankets. Yes I am glad I did this because after seeing the bedspread/pillows I made the right decision. I used my own blankets for these two nights. No I would not...