Streamlined units with kitchens in a relaxed all-suite hotel offering a gym & an indoor pool.
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Roswell Visitor Center
4.6
(540)
Roswell Convention & Civic Center
4.6
(37)
Roswell Museum Art & Center
4.5
(136)
Miniatures And Curious Collections Museum
4.8
(91)
Peppers Grill & Bar
4.3
(1.0K)
Zippies Pizza (Formerly Apizza Center)
4.5
(246)
McDonald's
4.1
(2.1K)
$
Martin's Capitol Cafe
4.4
(789)
Will not stay here again. Management moved my reservation up a day, then marked me as a no-show, charged me, and deleted my reservation for the correct night. They were completely unapologetic, said it was my fault, and called my a liar. They did refund the night, but acted like they were doing me some sort of favor.||On Oct 14, I booked a room for Oct 29-30. I got email confirmation and my Hilton Honors app showed my reservation for Oct 29-30. On Oct 28, I got the standard "check in now for your stay on Oct 29" email and push message from the app. In the middle of the night, around 3am Oct 29, I got a call from them with a message that said if I didn't check in in the next half hour I'd be marked as a no-show. I saw the message and called as soon as I got up. They told me the reservation was for Oct 28-29, which it never was. After calling a second time, the manager refused to speak with me, but did agree to refund the cost. I booked a new reservation for Oct 29-30 as I still needed to stay in Roswell.||The first day I was there, I tried to talk to the manager but could not get her. The next day, before checking out, I insisted again and finally got to speak to her. (This was the GM, I believe, Ms Housewright.) She told me I had called and changed my reservation. I had definitely NOT done that. I have a record of all my calls and the only calls from me to them were the day I found they had screwed me. I told her I had not done that and she told me, "well, my Front Desk Manager made the change and she would never do that without you calling." So basically, she said I was lying even though:||1) I had never called them|2) I have an email chain showing my correct reservation for Oct 29-30|3) the app, which is connected to the Hilton reservation system showed me for Oct 29-30|4) I received the normal check in email and push notification to check in on the 28th||There was really no excuse for not apologizing and trying to make this right. Mistakes happen. This was about the worst way to deal with it, which makes me question if this was simple incompetence or actual malfeasance.||Do not stay here as they may decide to move your reservation up and try to charge you for their...
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Will not stay here again. Management moved my reservation up a day, then marked me as a no-show, charged me, and deleted my reservation for the correct night. They were completely unapologetic, said it was my fault, and called my a liar. They did refund the night, but acted like they were doing me some sort of favor.
On Oct 14, I booked a room for Oct 29-30. I got email confirmation and my Hilton Honors app showed my reservation for Oct 29-30. On Oct 28, I got the standard "check in now for your stay on Oct 29" email and push message from the app. In the middle of the night, around 3am Oct 29, I got a call from them with a message that said if I didn't check in in the next half hour I'd be marked as a no-show. I saw the message and called as soon as I got up. They told me the reservation was for Oct 28-29, which it never was. After calling a second time, the manager refused to speak with me, but did agree to refund the cost. I booked a new reservation for Oct 29-30 as I still needed to stay in Roswell.
The first day I was there, I tried to talk to the manager but could not get her. The next day, before checking out, I insisted again and finally got to speak to her. (This was the GM, I believe, Ms Housewright.) She told me I had called and changed my reservation. I had definitely NOT done that. I have a record of all my calls and the only calls from me to them were the day I found they had screwed me. I told her I had not done that and she told me, "well, my Front Desk Manager made the change and she would never do that without you calling." So basically, she said I was lying even though:
There was really no excuse for not apologizing and trying to make this right. Mistakes happen. This was about the worst way to deal with it, which makes me question if this was simple incompetence or actual malfeasance.
Do not stay here as they may decide to move your reservation up and try to charge you for their...
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I recently had the pleasure of staying at Home2 Suites in the heart of Roswell, and I must say, it was an absolute delight. From the moment I stepped into the hotel, I knew I was in for a memorable experience.
The location of Home2 Suites is truly unbeatable, especially if you're looking for a front-row seat to the Fourth of July fireworks. Being in the heart of the city, I had the privilege of witnessing an unforgettable display of colors and lights from the comfort of the hotel's patio. It was truly breathtaking and made my stay all the more special.
The hotel staff at Home2 Suites went above and beyond to ensure that my stay was nothing short of exceptional. From the warm welcome at check-in to the attentive service throughout my visit, their hospitality was top-notch. They were always ready with a friendly smile and offered valuable recommendations on local attractions and dining options. Their dedication and genuine care for the guests truly made me feel welcomed and appreciated.
Speaking of the city of Roswell, it's a haven for friendly tourists. Everywhere I went, I encountered locals who were more than happy to share their knowledge of the city and make recommendations. It added an extra layer of warmth to my visit and made exploring the city a joy.
Home2 Suites itself was a cozy retreat. The rooms were beautifully appointed and impeccably clean, offering a comfortable haven to relax and unwind after a long day of sightseeing. The overall ambiance of the hotel made it feel like a home away from home.
Overall, my experience at Home2 Suites surpassed all expectations. The hotel's prime location for watching the Fourth of July fireworks, the friendly and attentive staff, and the welcoming atmosphere of Roswell made it a stay to remember. If you're looking for a remarkable and unforgettable visit to Roswell, I wholeheartedly recommend Home2 Suites.
Now I must leave this planet and go back to my spaceship for my long...
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