Five Below — Local services in San Angelo

Placed a 6 item online order the night before for pickup in store. They could not fill it and weren't helpful in store. The cashier at the front was far too busy on her phone to care at all that there was a customer concern. The "supervisor" came up, asked for my name and gave me an attitude after I ended up filling my own order. Then still had to wait for them to complete it on the their end. The excuse was we are too busy and it is spring break. Well, spring break wasn't a secret, so maybe perhaps they should have planned better and made staffing adjustments? Not the customer's problem. If you are going to offer a service, be sure you can fulfill it. The store was a disaster also, so shopping in it was an all around rough experience. Last time they will see me here! Thomas the "supervisor" cancelled my order without even speaking to me aside from asking my name, the walked off after telling me he was done with the situation. How incredibly rude. Then told the cashier to just return all my stuff because he didn't care. He took his time to come up to complete the refund because he didn't care enough about my time an he was too much on a hurry to exit the situation. He wasn't very happy when he had to come back again after running away from the situation to complete the refund because it was greater than ten dollars, then proceeded to argue and yell at me in front of other customers....

Five Below is always a great place to shop. This Christmas Eve was no exception. Normally this time of year, the shelves are crazy empty and disorganized. Not the case at this location. Several employees were working to make sure the store was orderly and stocked. This location literally has something for everyone on your gift list. If tech is your thing, they got it. How about fitness equipment, check they got it. Need home decor and holiday season decor? Check check, they have that too. Self check out lanes with 2 registers to a station (10 total) that take cards and cash with a "facilitator" to direct traffic keep things moving...

The store is very hip and trendy towards the younger generation. The managet Karina is very nice and will help you with anything you might need in their store. I like that they have the candy you can bag yourself for 10¢ a piece! I get 20 of the longer tootsie rolls for $2. The checkout process is easy as well. In reality the main reason I really enjoy Five Below is the music. The music is second to none as far as a shoppers atmosphere for me and it really keeps you focused on relaxing and enjoying yourself. Thru have some really cool items as well, same prices as wish but you don't have to...