Hyatt Place Scottsdale - North — Hotel in Scottsdale

Overall Experience||Had a pleasant 2-night stay at Hyatt Place Scottsdale North from July 1-3, 2025. Booked through Super.com at an excellent discounted rate of $54/night (total $133 for 2 nights).||## Check-In Experience||Arrived at 1:40pm on July 1st and initially had a 1 king suite reservation. When I requested a room with 2 beds to accommodate our group of 4 adults, the front desk staff was incredibly accommodating. The nice lady at the desk quickly checked availability and was able to move us to a room on the 4th floor with 2 beds - excellent customer service!||## Property Details||- Parking: $10/day (reasonable rate for the area)|- Check-in process: Staff provided helpful property information and made parking registration easy with a QR code scan|- Room: Standard Hyatt Place layout with the signature sofa bed, perfect for our group size||## Room Quality||The room met typical Hyatt Place standards - clean, comfortable, and well-appointed. The convertible sofa provided the extra sleeping space we needed for our party of 4.||## Property Features||This is a unique hybrid hotel featuring both Hyatt Place and Hyatt House in one building - essentially 2 hotels in one location.||## Breakfast||The complimentary breakfast offered typical Hyatt Place quality with a good variety:||- Hot items: eggs, bacon/sausage, French toast/pancakes|- Baked goods: toast, bagels, muffins|- Cold options: yogurt, cereal with milk|- Beverages: juices and water||## Location Considerations||Pros: Great location for exploring the Scottsdale area|Cons: Plan for 25-40 minutes drive time to downtown Phoenix or the airport depending on traffic - factor this into your transportation planning||## Bottom Line||I highly recommend Hyatt Place Scottsdale North for anyone looking for quality accommodations in the Scottsdale area. The excellent customer service, reasonable rates, and reliable Hyatt Place amenities make it a solid choice. Just keep the location in mind if you need frequent access to downtown Phoenix or the airport.||Would I stay again? Absolutely, especially...

Mostly great. I subtracted a star because of the noisy A/C and the weird room layout, plus the fact that they charge an extra $10/night for parking. This hotel is located on the outskirts of the Phoenix area, so there's no easy way to get there without driving -- I completely understand parking charges somewhere like New York or Washington DC, because you don't need a car to get around there. But charging for parking at a hotel in the Phoenix suburbs is ridiculous.

For some reason, even though the room is huge, the bed is crammed against the window so the person sleeping on that side of the bed barely has a pathway to get out (see pic). The room was also surprisingly noisy from nearby car traffic a block away (mostly from motorcycles and cars with modified pipes), but thankfully this dies down after 9pm or so. The bed has a spring mattress, not memory foam, if that matters to you. I would have preferred a firm memory foam.

The A/C unit is installed in the corner of the room next to the bed (see pic) which is also odd, and it makes a lot of humming and rattling noise when it's on which is super annoying because it's like 5 feet away (and it will be on basically all the time because it's Phoenix). This is completely different than almost every other hotel I've ever stayed in, where the A/C is above the entry door and all you hear is the noise of a fan, because it's just running coolant into the room from a hotel-wide A/C system on the roof or whatever, so there's no compressor rattling noise. Usually only cheap motels have the entire A/C unit (including the compressor) in the room next to the window.

Other than that, the hotel is super new, clean, and spacious. Price was amazing at $80/night. Breakfast was included and had scrambled eggs, bacon, oatmeal, boiled eggs, bagels, fruit, coffee, and a few other things. There's a Starbucks next door, and a surprising number of great restaurant options within a 3...

I love staying at Hyatt because they are typically clean and the staff have been attentive. Free breakfast is also a plus. We had a high school group travelling for a local tournament. Many high schools were checking in. One of the girls locked themselves out of their room and the front desk would not give her an extra key since her name was not on file. Totally understand their need for safety but even when I went to talk to the front desk, she refused to provide another key. I was APPALLED that they would let a minor wander the hotel in the middle of the night with absolutely NO SINGLE SOLUTION to getting into her paid room. They said that they called the coach and he didn't pick up. The front desk eventually gave us a key, and I brought the key back down after we opened her door. I addressed this with the morning manager who maintained the same position. But he was hedging on whether there were alternative ways of verifying one's identity. I was extremely frustrated that they had no single solution. ||The breakfast was "meh" as well. The lady working there got upset because people were leaving the serving spoon in the pot. For reference, there was a line of people trying to get food. I was in front of one of the dish when the lady came up and put the top on as I was getting the food. And when she went back to the kitchen, she said under her breath but out loud, "Geez". Another person staying there had mentioned the same thing the day before. ||This was one of the worse customer service I have received and certainly made me rethink where I take my business. In no way did they go above and beyond, and did not provide a family friendly environment. Those who are thinking of styaing here, you must include the names of every occupant who is staying with you. I just wished they had said...