Meridian CondoResorts — Hotel in Scottsdale

I was a long term stay. I stayed for about 6 months and was told to leave because I wouldn't make another 2 month commitment. I was waiting for a tenant to move from my house and she kept putting off her moving date which caused me to extend my stay. My family was placed in a 2bd/2ba apartment in Kota North Scottsdale. We were assigned a parking space but was told that we could park in any open spaces that were not covered parking. The apartment was clean but the dishes had food stuck to them. I just cleaned everything myself. We would see police and ambulance every week around the complex. There were dangerous animals walking around freely and my child and I were almost attacked by a Javelina. Then someone started to make false complaints against my puppy. Saying she was barking and alone because I started parking somewhere else and they didn't know that I was there. My puppy only barks when someone knocks on the door which several strange people were doing and I informed the management. Management had me to move to another apartment to stop whoever was making the false complaints about my dog. This person even called after I moved to which Management told them that I no longer lived in that unit and stop making false calls. The second unit that they moved us to was ok. I could hear water dripping from the upstairs unit anytime someone would use the toilet or shower. There would be strange people walking on the side of the bedrooms and by the patio. The internet didn't work in this unit and I reported it to the Management but nothing was done. I had to go across the street to the Library to do my work because of this. During this time, my debit card was stolen and the bank shut down my accounts and card. I immediately notified the Management not to try anymore payments on that card and of the situation at hand. I had to open an account elsewhere and wait for funds to clear. During this time, I just paid in cash because I had no debit card. I also started to be racially profiled by the sales manager because I was using cash and paying for minimum nights. I was told that it was unacceptable and I would have to book months at a time in order to stay. I feel that's unfair to tell a customer how to spend their money. Also, during my stay I was told that another long term guest had reversed all of his charges and that's why the sales manager was on edge about my stay. The sales manager and I had a conversation in which he made some racial comments and told me that my business was no longer accepted and to get out of the apartment which I did. I paid well over $25k to stay there but will never again after how I was treated. Plus they never gave me my...

1.0 star rating 2/2/2015 VERY MISLEADING. This is NOT a resort or luxury condo by any means! More like an apartment complex. We encountered countless problems from the moment we arrived . Upon arriving, we realized the check in site was located much further from our actual condo location. Once we got to our condo, it was very different then described on the website and what management made it seem to be. It was more of an apartment complex. The faucet in one of the bathrooms was broken, the tv in one of the bedrooms didn't work, the phone and wifi were not working, the ironing board was broken, the blow up bed provided had a huge whole in it, the water heater didn't work, and there was more! Their idea of a king size bed was two twins pushed together with king sized bedding over it. Ridiculous. Management was very rude and unresponsive. The only thing that was good about staff was Kyle, who came and fixed our internet and phone problem. If the management was more like Kyle, this might actually be a quality company. Additionally, they 'accidentally' overcharged me and have yet to give me my credit back. While we were gone one night our window was broken and there was glass everywhere. The next morning they came and put tape and cardboard over our window and left it. If it wasn't SuperBowl weekend and everything else was booked, we would've moved locations. They told us that the condo 'resorts' would have all the amenities as a hotel with the exception of in room dining. However, room service never showed up and when I called to find out where they were and to request a cleaning I was told we would be charged for each room and task the housekeepers did for us. I DO NOT RECOMMEND this company to anyone....

Mostly good, but…||Second time booking with this team in two years… they make it easy to book our golf trip. We were able to book 6 rounds of golf, our accommodation, and rental car, with just a few clicks.||Pre-stay communication was 10/10 — confirmation of tee times and payments were clear and quick.||Check in and parking instructions were 10/10 — we received a text and email by 3 p.m. on the day of arrival telling us exactly what to do.||The location of our condo was 10/10 — within a 5 minute walk of Old Scottsdale and its many restaurants, bars, and shops. ||The amenities at the condo were plentiful — free wifi, practical parking spot, plenty of towels, laundry detergent, toilet paper, shampoo, soap, etc. etc. The pool and hot tub were clean. The full washer/dryer and well-equipped kitchen were practical.||We reported a few issues with the condo, stated we didn’t want to move, and within a few hours, at a time that was convenient for us, repairs were made. We weren’t convinced that the issues we experienced would not be experienced elsewhere: wobbly living room table, leaky toilet, loose toilet set, broken fan chain… And we were mostly in the condo to sleep—we did not use the full kitchen to cook or eat.||One issue we didn’t report, because we didn’t want to move, was how dirty the floors were… our feet left tracks in the tubs… and we weren’t walking outdoors barefoot. The place needs a deep clean scrubbing! The chairs by the pool could also use the same washing!||More pros than cons… I’d still recommend this company and encourage anyone with issues during their stay to communicate them promptly so they can be rectified from...