Mattress Firm Outlet - Thornton — Hotel in Thornton

I have nothing but great things to say about this location! A great selection of all types of beds! Anthony was VERY helpful, nice, and understanding! I could tell after 5 minutes of talking to him that he really knows his stuff!

I informed him I have chronic back pain and am having a 3rd back surgery in the next month or two. He showed me a few beds that offered great support. Within less than 10 minutes, we found the "Perfect Sleeper Sleep Excellence Extra Firm" mattress by Serta. After Anthony worked his magic, not only did we find the perfect mattress, but he also found the "Sleepy's Signature Adjustable Base" and VOILA! ANTHONY CREATED THE PERFECT BED FOR ME!

I don't know how they determine free delivery, but I qualified for it. Which was amazing because I don't have a vehicle that would have been able to transport the mattress. The delivery drivers were very nice and arrived PRECISELY on time on a snowy Saturday evening. Which prompt, on time delivery is always nice! Especially in adverse weather conditions!

I figured the base would be super heavy, as most adjustable bases usually are. But I was pleasantly surprised that it wasn't half as heavy as I expected. Even more so than that, the setup of the base is EXTREMELY simple! The frame is one piece. All you have to do is screw the legs on (which are height adjustable, which is super cool), plug it in, put the mattress on, and that's it! NO TOOLS REQUIRED!

I can NOT recommend you visit ANY other mattress store before you VISIT HERE FIRST! Once again, huge shout out to Anthony! YOU'RE THE MAN! (I added pictures of what I USED to sleep on and what I NOW sleep on, thanks...

Us: (casually stroll into Mattress Firm Clearance Center expecting to be accosted by a high pressure sales person) Shawn: How can I help you today? Us: We're looking for mattress that will go in a guest bedroom. Shawn: Okay, so nothing too fancy. How many nights before you want to see your guests moving on? (already we can tell this guy gets us) Us: We have a good box spring, so no need for a new one. Shawn: Perfect. Here's a great mattress that has a big manufacturer's discount. And if you don't like that one, I can swap it out for any of these other mattresses along this wall. (basically a mattress demo setup -- roughly 15 twin size mattresses leaning against each other that can be swapped in/out) Us: This one is great (it was the one Shawn initially directed our attention to). Can you take a look at what a matching box spring would cost and also quote the haul away? Shawn: Of course. I'll also check for any other discounts. (he goes to his computer and plucks away at the keyboard). Us: (proceed to try every pillow in the store... they're a little pricey, but quite delightful) Shawn: I was able to find an "open box" box spring. That'll save you about $100. I can also do the haul away for half the normal fee. Us: What about a military discount? (I'm an AF vet) Shawn: I can take another $25 off the haul away. Us: Well what are we waiting for? Let's ring it up!

Yeah, it was that easy. Delivery and haul away was quick and simple, too. Very happy with the...

I can’t say enough good things about my experience with Anthony at Mattress Firm. From the moment I walked through the door, I felt welcomed, not just as a customer, but as a person. Anthony went above and beyond to ensure I felt comfortable and informed during the entire process. It wasn’t just about selling a mattress; it was about understanding my needs, my lifestyle, and what would truly improve my quality of life.

Anthony’s knowledge about every mattress in the store was incredible, but it was his kindness, patience, and genuine care that really stood out. He took the time to ask thoughtful questions and really listen to my concerns, never once rushing me or making me feel pressured. His positive energy and warmth made the experience enjoyable and stress-free, which I deeply appreciated.

It’s clear that Anthony isn’t just great at his job—he’s a genuinely great person. He treated me like a friend, and I could tell he truly wanted the best for me. That kind of service is so rare to find these days, and it’s what will keep me coming back to Mattress Firm for years to come.

Anthony, thank you from the bottom of my heart for all your help. You’ve made a customer for life, and I’ll be sending everyone I know your way. If you’re looking for a mattress and want to work with someone who truly cares, go see Anthony—you...