Target — Local services in Thornton

Had the worst experience at self check out today thanks to the very young and immature girl. Long but please read to understand the how much of a sour taste this Target run left me with. The girl "in charge" of self check-out was very short, with dark hair and glasses, and was on a complete power trip, when she tried to humiliate myself and several other customers.

While my wife and I were waiting in the long line, we saw her standing at the scanner of a pregnant woman's checkout, when she started to scream out to a manager that the price on the tag was wrong. A problem completely out of any customers control. She then continued to scan the woman's items while being completely in the woman's personal space, and you could see this poor woman clearly getting flustered and uncomfortable. The girl then literally pushed the woman's cart as she tried to walk out to leave while her partner was still paying at the register, and reached over her arm and started opening up the woman's purse then opened the shopping bag and started pulling out bras and underwear, held them in the air while waving the personal items around, then again started yelling for a manager saying the items weren’t scanned, when the employee herself was the one who scanned the items for the customer. After the women left crying the young girl had the biggest smile as if she enjoyed humiliating someone. The girl then started to walk up and attempt to start looking through my bags while I was still in the process of scanning my items. I received attitude as she rolled her eyes when I asked her to please step away and let me handle my own "self check-out" experience, then walked over to another customer trying to ring themselves in, and did the same exact thing. In the time I was in line to when I was checking out, I saw her treat several customers very rudely and in a disrespectful manner, while smiling and abusing her self appointed power to intimidate paying customers. Please leave the managers in charge of watching self check out area, because they know how to handle any situation in a mature manner without making anyone uncomfortable, to the point where they're just trying to get out, maybe missing an item in their rush. I know my wife would have responded the same in a situation like we saw and just do everything she could to get out of there. Terrible customer service. So go here if you want to be treated like your don't matter. I know I will be going to the other target nearby and recommend it to any person who also does not support the mistreatment of customers, and people in general. I hope the girl gets some sort of customer care and sensitivity training, and how it is not okay to just yell for a manager while holding someone's personal items in the air for all to see. And more importantly that she knows that it is absolutely unacceptable that she touch customers or a customers personal property, and especially to go far enough to start going through a customers pursue or personal property. Very upsetting to see the youth of today getting away with this sort of work ethic. I expected much more from a store who has dealt with so many publicly issues targeting their customer base and applauding employee misconduct. I hope this store especially can turn their employees around and make it a great...

Target 1372 most disgusting discriminatory crew we have ever came across with Sarah being a manager that I’ve had to deal with for about maybe 2 years now . My husband and I are card holders of Target and used to love this store until Sarah came aboard and now we go to the Orchard location because of Sarah alone she is on some type of power trip and even her Hispanic employees say she gives minorities a hard time . Sarah has made it her business to make our shopping experience with target a dreaded trip to the store. Most recently my son had tried to go exchange a speaker that I had purchased from Target and asked if she (Sarah) would get on the phone with me so I could explain to her that I could give her the card number and or receipt number and Sarah and her crew decided that they did not want to have anything to do with my HISPANIC/NATIVE AMERICAN son , as he stood and pleaded for someone anyone to please talk with me and Sarah and her crew decided that he wasn’t important and took customer after customer . At this point my son had became annoyed and said a few words he should not have said but did leave as I asked him to without incident. I told him I would call Sarah as I did and Sarah finally answered the phone and I asked her why she simply could not get on the phone so I could give her my card number and she stated she could not take my card or my receipt over the phone then I told Sarah I would screenshot the recipe and she said that she would not accept it ... This is pure discrimination as one month ago I had my husband take a picture of a recipe that I’d have left at home and I had no problem doing this!! As the end of our conversation I did let Sarah know that I would be doing a review and she could careless less as Sarah must have some clout with management knowing she has nothing to worry about.. But if I can get the word out and if anyone else has this kind of experience with Sarah and her crew at Target store #1372 Thornton Location on 120th and Washington St. For our voice (Minorities) to be heard and not judged by our looks or color then I will do what has to be done . Note : Target 1372 has taken the record on my...

Dianne the cashier is absolutely the most amazing lady I've ever had for customer service especially in a grocery setting! Her input fir the target app, savings, benefits, deals, patience with me, solving a payment mishap(technical error), friendly/caring approach, informative, possible employment information, outstanding personality, goes above and beyond, and so much more! She even had a great attitude with me even after a difficult customers before and after assisting me. Dianne had most definitely made an extremely positive impact in my shopping experience! I normally don't do surveys but she definitely deserved me to do one today!

Also the other staff that I came across during my shopping, which was about 5 people, were very helpful and seemed polite and didn't act like I was a nuisance which made my day better as well. Especially the meat department guy, whom unfortunately I didn't catch his name, but he helped me in selecting great meat to feed my family and he most definitely knows his stuff! He wanted to help me and came up to me to know more about the meat products I was looking at(mostly hamburger/steak)and informed me about their contents and best things to watch out for while cooking them deciphered by brand and fat content ect. He also helped a lady after me and both with her and I he had such a positive attitude, extremely attentive/informative, patient, ect. All together great customer service. He had taught me things I never knew I needed to know.

This whole experience has been amazing for me, I will most definitely be coming back, often at that! This has only been my second time to target and this location has been the only one I've been to. Today was an amazing/great experience. Definitely have made my day! Thank you Target off 120th and Washington Center! You guys don't know how much easier you've all made my day! Most definitely appreciative in general! Keep up the amazingness! (Shopped on 1/9/2023...