The Campbell Hotel — Hotel in Tulsa

This is a complicated review haha - I stay here every time I come to Tulsa. This might be changing.

Here’s what I love: The place has a lovely quirky historic vibe on Route 66. There are pretty wood floors (that are very clean I’m noticing as I shuffle around in my white socks) instead of ugly hotel carpet. The couches and sitting rooms and gathering areas are very comfy and chic. The bartender seems really cool. The staff really stand out, Dakota is great. They are all great. Everything I’ve ever asked for, they have accommodated (I’m high maintenance). I feel safe here traveling alone. Parking is around the back, it’s a big free lot and there is no hassle. My rentals feel secure.

The room I love, and the only room I stay in is 226 - for its comfy bed, sky light, and faux fireplace that gives me sun light by day and a warm glowing ambiance at night. There’s a cozy reading chair for taking zoom calls. The shower and jet tub are for tall people - The two big closets (one with hanging rod and one with shelves) are a dream for my OCD organization needs. There’s a fridge and a microwave and a keurig - Plus all the cool shopping is nearby (check out Tulsa Vintage Co for great vintage denim) and it’s close to the airport. Lately it’s been way cheaper to Uber than to rent a car so this proximity to airport is a boon.

Heres what I’m noticing over time: I must admit, this particular room has been on a steady slow decline over the years. The peeling skylight paint has spread, there’s more dents in the walls that need paint touchup, one of the faucets is so wobbly now that it leans all the way to back to the wall. The floating table by the bed is leaning toward the floor so everything rolls off. The lamp is so wobbly I opted not to use it. The water pressure is very low. The tiles beside the fireplace need repair. There is no functioning upper door latch. While there is a deadbolt, if you forget to lock it, one can easily open these doors from the hall by sliding a credit card between the door jam because the locking mechanism is installed backwards.

There was only a sheet and brocade coverlet on the bed so I’m not sure if that’s standard or if everyone has to ask for actual soft blankets. They allow dogs (I have brought mine in the past), but how do you screen for loud dogs, am I right? So, this time I was awoken by a yapping dog and its yelling owner a few times (you can hear any ruckus, so the hope is that no rowdy kids or yappy dogs are staying in rooms close by. It’s usually fine!) There was a mentally ill person yelling in the parking lot when I checked out so Dakota walked me out - but hey, this is midtown and I’m not a princess. The guy moved along.

Breakfast is Keurig coffee (which is so gross to me) and packaged muffins or granola bars. There is an Amish bakery right across the street so I’ve always wondered why this historic hotel isn’t feeding us better with local Route 66 fare from across the way and drip coffee or juice or even cold bottled waters.

I think that a thoughtful locally sourced breakfast and the accompanying morning social scene would change the whole face of this place, and revive its charm just enough to keep me there. As it is, I just go to the grocery store for protein and use my mini fridge. Again, it’s been fine for me.

Overall, with the latest declines in care for the property and hit or miss cleanliness (my room was immaculate but my sisters room was pretty dirty —she changed out her own bedding as a result —and was given a full refund), I might choose another place to stay next time. This breaks my heart, it could be so good! But I’m afraid to recommend it because one man’s historic treasure is another man’s major disappointment.

After tax, I paid $700 for 5 nights and never felt like I had a decent shower. At this rate, with the room being in a 10% decline every time I go, I just don’t know. It’s going from charming and quirky to …a rip off (at this price point anyway).

Sadly, maybe Home2Sweets is the better bet until they can get some...

My recent stay at The Campbell Hotel was far from the pleasant experience I had hoped for. Despite its charming exterior and historical allure, numerous issues marred my visit, leading to an overall disappointing experience.

Room Quality and Cleanliness

One of the most significant problems was the state of my room. Upon entering, I immediately noticed a musty smell that persisted throughout my stay. The carpets appeared stained and worn, which gave the room an unkempt feel. Dust was evident on various surfaces, indicating a lack of thorough cleaning. The bedding, although made, did not feel fresh, and I found a stray hair on one of the pillows, which was quite off-putting.

The bathroom was another area of concern. The fixtures were outdated and showed signs of neglect, such as rust and mineral buildup. The shower had inconsistent water pressure, and the hot water took an unusually long time to reach a comfortable temperature. Additionally, the towels provided were thin, rough, and appeared to be quite old.

Noise Levels

Noise was a constant issue during my stay. The walls seemed paper-thin, allowing me to hear conversations and movements from adjacent rooms and the hallway. Late at night, this became particularly bothersome, disrupting my sleep on several occasions. The street noise from outside was also quite noticeable, as the windows did little to insulate against the sound of traffic and nightlife.

Service and Staff

The service at The Campbell Hotel left much to be desired. Upon arrival, the check-in process was slow and disorganized. The front desk staff seemed indifferent and were not particularly welcoming. When I raised concerns about the cleanliness of my room, the response was dismissive, and no immediate action was taken to address the issue.

Throughout my stay, interactions with the staff were generally unhelpful. Requests for extra towels and toiletries were met with delays, and the overall attitude of the staff was one of apathy rather than hospitality.

Amenities

The amenities at The Campbell Hotel were underwhelming. The advertised fitness center was small, with outdated equipment that appeared poorly maintained. The hotel bar and restaurant had limited hours and an uninspiring menu, making it necessary to venture out for better dining options. The Wi-Fi, though complimentary, was slow and unreliable, which was frustrating as I needed to work during my stay.

Value for Money

Considering the high price point, the overall experience did not represent good value for money. The combination of poor room conditions, inadequate service, and subpar amenities made it difficult to justify the cost of staying at The Campbell Hotel.

Conclusion

In summary, my stay at The Campbell Hotel was disappointing on multiple fronts. The lack of cleanliness, high noise levels, indifferent staff, and outdated amenities significantly detracted from the experience. While the hotel has potential with its historical charm, substantial improvements are needed in both service and facilities to make it a worthwhile choice for travelers. I would...

The Hotel is physically VERY nice. The customer service, however, was not quite up to snuff for a 3 star hotel. I was left fairly disappointed with the experience. We were visiting for one night. We were visiting Tulsa for a concert. This hotel was pretty close to the event and looked very nice so we booked and paid the room, in full...a year in advance. When we arrived, after several hours in the car, the girl at the desk couldn't find our reservation. So she calls someone and we wait for another lady. The next lady finds our reservation in the system but they did not have an actual room reserved for us. My head almost exploded. By some miracle they had a last minute cancelation and had one room available. It was a double queen suite instead of a king suite but hey, crisis averted. She then brings up the room rate being the same as what we reserved and I said ok we already paid for the room so we should be square. Well now she can't verify the payment. The one we paid A YEAR IN ADVANCE. At this point I'm maintaining but I'm right close to spontaneous combustion. My wife whips out her freaking credit card statement FROM LAST YEAR and shows the lady the transaction. Are you kidding me. Who has a paper statement from a year ago, on their person? So the lady gives us the keys and says the front desk auditor or whatever will be there at 7am and he will be able to figure it out. So we go up and drop off our stuff in the room and head out for the evening. We had sushi, went to the concert, grabbed dinner and coffee. Now back to the hotel to crash. We get ready for bed, pull back the covers, the sheets are on sideways on both beds and only 3 corners of the fitted sheets are on and there are only decorative pillows. We called the front desk for pillows and he came up and very unapologetically helped us finish remaking the beds. I was pretty much done at this point and just shut my mouth for fear of the fire and vitriol that would surely spill forth if I tried to speak. So we went to sleep in our separate beds. In the morning the guy had found our payment still didn't know why we didn't have a room. I told him about the beds and he ready knew from an email from the night guy. So I gave him the keys and we went and had breakfast at the attached delicatessen, which was awesome, and we drove back to Texas. Now like I said, the hotel was nice but they literally missed every single customer service opportunity and offered absolutely nothing to make up for it, which is in itself another missed opportunity. Honestly, it is humorous and though it kind of soured a cool experience it wasn't earth-shattering. Oh and my wife wants to say that web site advertised luxurious bathrobes in the rooms but alas, there were none. The restaurant...