Stayed at the Residence Inn by Marriott – Dublin, OH, and it was... an experience. A journey. A sweaty, dairy-haunted fever dream.
Let’s start with the good—because my therapist says I should focus on the positives:
✅ Location? Perfect. You’re within walking distance of groceries, ATMs, and enough shops to pretend you’re thriving. ✅ Room? Clean. Like, shockingly clean. I checked for bedbugs with the intensity of a forensic investigator—none found. Gold star. ✅ Housekeeping staff? Absolute legends. Sweet, hardworking, and clearly the unsung heroes keeping this place from becoming a true-crime documentary. ✅ Kitchenette? Fully loaded. Stove, oven, dishwasher, real cookware. You could cook a five-course meal or just stare at it like I did. ✅ Tyler at the front desk? A walking Hallmark movie. Kind, stylish, helpful—probably has birds land on his shoulders when he goes outside. ✅ Caleb (with maintenance) came to look at the AC. He said he was going to have an HVAC tech to come check it out as soon as possible. I appreciated that Caleb actually took the time to speak to me and didn't treat me like I was the problem. He was dressed professionally and has wonderful communication skills.
Now... the other stuff:
❌ The AC ran like it was auditioning for the Fast & Furious franchise—but could it actually cool the room? Absolutely not. I’ve been inside microwaves with more airflow. ❌ They sent a staff member to “check” it using what can only be described as a thermometer from a Bond villain’s starter pack. She aimed it at the wall, said it was fine, and handed us a box fan like we were being knighted. ❌ I woke up in a puddle of my own sweat. The fan’s name is Gerald now. We are emotionally codependent. ❌ The bathroom mirror was peeling like it’s trying to escape its own reflection. Every time I looked in it, I aged another year. ❌ Breakfast. Oh... breakfast. No waffles. No pancakes. Just a rice cooker. Yep. For breakfast rice. More toppings for rice than actual food. I wish I was kidding. ❌ And then came THE MILK. My husband drank a milk carton that “expired today,” but it had clearly passed into the next life days ago. It had CHUNKS. Like... chewing-required chunks. He gagged. I gagged. Several other guests started dry-heaving. The milk was so bad, it caused a group trauma event. I haven’t looked dairy in the eyes since.
Thank God for Tyler, who once again stepped in like a customer service superhero and tried to save what little sanity we had left. If it weren’t for him, I might have burned the place down using the toaster and a grudge.
Overall? If you’re not expecting luxury and just need a quiet, clean, decently-priced place to crash—with the added thrill of surprise breakfast options and HVAC roulette—you’ll survive. Just BYO milk... and maybe a portable AC. I gave service a 3 star based on some of the staff being friendly and other seeming inconvenienced by my existence. But to be clear, Tyler, Caleb and the house keepers are wonderful employees and they definitely deserve recognition for a...
Read moreRoom smelled strong of something I couldn’t describe. Bathroom faucet in sink and shower were faulty. The sink faucet moved around when it was turned on or off. It was very loose. The knob in the tub had to be pushed in and turned to turn on or off or to change the water temperature. It was very hard to use since it was also broken. There was no linen for the pull out bed. I called the front desk for linen and a man who was frustrated said that “you also needed linen” said “you’re my 20th call and we are all out”. He brought me two flat sheets and a nasty blanket. There were no pillows for my children on the pullout bed so we gave them ours. I walked to the front desk to speak to someone about this and saw that Eric was handing a comforter to another lady. I asked for that as well since he I was told he was out. He then went to get me one from a hallway door near the front desk after I told him to. His name was Eric and he just didn’t want to have to walk anywhere to help me. He said they were just out of linen because they were so full (linen should be plentiful whether you are at capacity or not. It sounds like there just wasn’t enough staff to clean it all) and if I wanted dirty I had to give him my permission. The king sized bed had short black hair and eyelashes on the sheets when they were pulled the down the first time. There was no stand for your luggage. The pool was gross so the kids didn’t swim. There was no hot breakfast. It was in a brown bag and I saw the manager drop all the muffins on the floor in the hallway before they were assembled on Saturday morning 7-10-21. I walked by her and asked where the breakfasts were since we couldn’t find any and she pointed to where she dropped the box and said “right here, follow me” as she picked them up off the floor to take them to the lobby to make more brown paper bag breakfasts. She was the assistant general manager, TMH on my checkout sheet. Older woman. I’ve stayed in a Residence inn in Columbus Indiana and LOVE it. I’ve also stayed in dozens of hotels during Covid with hot breakfasts and plentiful linens. This was...
Read moreStayed here for 4.5 months on company assignment and then another few times thereafter. Every time I have stayed here I have had an excellent experience. The staff, albeit small, is very friendly and always accommodating. Brian, Lisa, and Stephanie always treat me like family and work hard to make sure I am comfortable. They always come by to make sure I had a comfortable stay.
The hotel is relatively new, built sometime around 2015 or something. It has all the amenities you would expect: gym, breakfast every morning (not the greatest but edible), free coffee, gym, computers/printers, WiFi and swimming pool. To sweeten the deal, you have a patio with fireplace/couches, they offer 3 small dinners/happy hour a week that are decent, and cable TV with HBO.
The rooms are fairly equipped and always very clean. Because this is a pseudo-extended stay hotel, they have larger bathrooms and kitchens furnished with dishwashers, microwaves, and full-size refrigerators. No ovens though, so don't bring anything to bake. Basic silverware, cutlery, and cookware is standard in every room. They also have some kind of grocery delivery service, although I never used it. Overall, it's not a "fancy" hotel and the building/furniture is kind of cheap feeling, but it is neat, safe and everything works and smells good.
Pricing is typically around $100/night for a 1BR, approximately, depending on the week or weekend.
There are a number of good restaurants and other amenities nearby, especially across the river.
I had a great time at this hotel and was very pleased. I'd recommend this to anyone passing by or here for...
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