Hampton Inn & Suites Chicago Medical District UIC — Hotel in West Chicago Township

Hubby met up with a friend for a Bulls game while I stayed in room and just relaxed. We've been staying at a different Hilton hotel in the heart of downtown all week. This location was refreshing! Being the planner that I am, I selected this hotel bc of it's proximity to food, the United Center, and highway. Especially the highway part bc we weren't too familiar with the neighborhood surrounding the medical district. Regardless, this was a perfect quiet 1-night stay. Upon arrival, during, and check-out the staff was very inviting and professional. Housekeeping was also warm and friendly, the hotel's fragrant lobby smelled amazing, and room was very nice and spacious||I do hope the kinks in the Hilton app are worked out since this is a new establishment. I am super picky about being able to check-in and pick my own room and wasn't able to do so 24hrs prior or the morning of; I kept getting errors. Upon arrival, front desk was kind and accommodating, so thank you for that.||Breakast was typical of the brand, nothing fancy. But the gentleman who restocked the food was on it! He was quick so kudos to him. I despise when guests take ginormous gluttonous servings of food like doomsday is upon us. Saw a teen walk out front entrance with an entire plate of bacon. I mean a HEAPING amount. Some of the guests, too include kids, sitting in dining area were just feasting. Also kids should not be allowed to operate the waffle maker alone. I observed two kids who kept messing it up and making a mess while folks were waiting on them. Not sure how the hotel can assist in that aspect or if that's even a thing bc in this day and age you can't say anything to some of these parents/adults about the supervision of their kids. Tbh I normally get food as soon as dining room is open to avoid families and their wandering kids in the wild. I do like how big the dining area was to accommodate families.||In all, the location was nice and proximity to "just enough", and close enough to downtown so that a Lyft/Uber can you get there pretty quick. Would definitely come back and recommend. My husband's buddy also agreed the location was very ideal and he...

We stay at hotels a lot because my kids love the pool all year around. THIS was my favorite hotel experience in a long time. The service from start to finish was a 10/10! The service was so good my kids were literally asking for Ashley (she checked us in) throughout our stay and when we were leaving. Ashley made check in so easy and she was so sweet to my kids. She went over our amenities without even having to ask and she checked in on us after check in. Michael (I hope that is his name) answered my question when I called to confirm the deposit amount. He was very quick to assist me and provide additional information. When he would see us throughout our stay he would speak and check in with us. Then there was Cynthia who handled any concern that did arise she handled it so gracefully and reassured me I was no bother. I wanted to recognize each person individually because they made our stay amazing! The room was very spacious and clean. The beds were comfortable and I even enjoyed our view. The complimentary breakfast was good. My kids and myself enjoyed the variety of options. There is complimentary water by the front desk that I really appreciated they kept it filled. Parking was convenient. The entire hotel was clean and smelled so good. The art work was beautiful. My only complaint was the pool was closed for maintenance our second day there but they were very apologetic, things happen and they were accommodating. Lastly, Rana helped me with my final bill because I had a question. She was so sweet and I reassured her my family will be back. This review is so long lol but it’s worth it for sure. Also, you can’t forget how nice it is to have restaurants right across the parking lot. Express way is like a block away, train station I mean everything is right...

This new Hilton product is amazing. It is located near Rush hospital and a lot of medical facilities. The hotel is in a business park with a Starbucks, Chipotle, Auntie Anne’s Pretzel and 5 Guys. Lots of parking in front and back. ||The accommodations are spacious and modern. Walk in showers and plenty of counter space. The desk area and storage for clothing are thoughtfully planned and abundant. Lots of lighting and the windows open enough to allow for fresh air. ||Towels and linens are white. The bed is comfortable and firm. The hallways and rooms and entire hotel are immaculate. There is someone always cleaning, everywhere. ||Breakfast is complimentary and very well run. The food options are good and they also have coffee, tea and decaf 24/7 in the lobby. ||The lobby area is perfect to catch up on emails. Lots of places to sit and charge your electronics. Well lit and clean. The property is 100% key access in the elevators and after hours to access the hotel. ||I also want to point out that James, the night manager is amazing. He was so thoughtful and always welcoming. He’s hospitable and always cleaning and busy. He’s great with recommendations and is knowledgeable of the surrounding area. ||I really enjoyed my stay and it was the perfect place to stay. I was close enough to my friends’ hotel, which was another brand, more expensive and so run down. $20 uber to their hotel was worth jt to me, as I love a pristine hotel. All in all I would stay here again. Well run, amazing leadership and such a great...