When I checked in, the clerk asked if I was sure I needed a handicapped room. I told him yes. The he explained they need to make sure. I said I have bad knees and need the shower and bath stability. He said something else. And I asked if he wanted me to go get my handicap hang tag. Of course he said no and apologized, his boss says to make sure that it is needed. During the first night, the roof started leaking. A lot. So I moved my stuff to another handicap room close by. There was nothing to hang my clothes on and one of the lights didn’t work at all. The “manager?” Checked the next day and they had me move to another room. The third room was fine. The first room bathroom shower tile was dark and moldy looking and there was a lot of dust bunnies plus an occasional insect behind the desk and nightstand on the non carpeted floors. I mentioned this to the man when I moved rooms. I only moved the furniture hunting for plugs. The third room was clean and everything worked. I checked out after 8 days rather than the reserved 9 days. I asked if there would be allowances made for the first night. The clerk said her boss would call because she wasn’t able to do that. She gave me a print out of the itemized bill showing a $64.61 refund due. I asked about the last night. She said that she deducted “one night” in the computer and that’s what it came back. I stood there and added the last night cost and taxes for a total of $67.61. But! She says the computer says to refund $2.89! None of which she can do. Confusing. She said has already called her boss about it and that(again), the boss will call me. That was one week ago. The automatic request for feedback came first. All of the staff that I encountered...
Read moreWhen I checked in, the clerk asked if I was sue I needed a handicapped room. I told him yes. The he explained they need to make sure. I said I have bad knees and need the shower and bath stability. He said something else. And I asked if he wanted me to go get my handicap hang tag. Of course he said no and apologized, his bos says to make sure. ||During the first night, the roof started leaking. A lot. So I moved my stuff to another handicap room close by. There was nothing to hang my clothes on and one of the lights didn’t work at all. The “manager?” Checked the next day and they had me move to another room. The third room was fine. The first room bathroom shower tile was dark and moldy looking and there was a lot of dust bunnies behind desk and nightstand on the non carpeted floors. I mentioned this to the man when I moved rooms. I only moved the furniture hunting for plugs. The third room was clean and everything worked. I checked out after 8 days rather than the reserved 9 days. I asked if there would be allowances made for the first night. The clerk said her boss would call because she wasn’t able to do that. She gave me a print out of the itemized bill showing a $64.61 refund due. I asked about the last night. She said that she deducted “one night” in the computer and that’s what it came back. I stood there and added the last night cost and taxes for a total of $67.61. But! She says the computer says to refund $2.89! Non of which she can do. Confusing. She said has already called her boss about it and that(again), the boss will call me. That was 32 hours ago. The automatic request for feedback came first. ||All of the staff that I encountered...
Read moreVery friendly staff. Place has been updated with new paint and pergo floors. Everything worked. It was a last minute booking so for what we needed it for it was a good stay for the price.|If you are on the ground floor, you will probably hear a bit of the heavy heals upstairs, but it wasn't as if you had kids upstairs in their rooms.|Floors could use not only a good sweep, but a good washing. Spilt a little water on the floor, used one of their towels to wipe it up and I could not believe how dirty the floors were. BRING YOUR SLIPPERS OR FLIP-FLOPS.|When I walked in to check out the room it was nice, went to use the washroom and one of the 2 plastic bolts that holds the toilet seat on was snapped off so be prepared to surf while doing your business if you get this room (109) and it hasn't been fixed yet.|They have the TV in a traditional style TV stand with drawers underneath, which was fine, but the TV's speaker is located at the back of the TV, so it was like listening while the TV was in a large bowl.|There are no microwaves, so don't think you would be able to warm up your food in your room. They do have one in the lobby, but when its 30° by the time you get back to your room, your food you just reheated is cold already.|Only coffee & tea in the morning in the lobby, no mini coffee pot in the room.|It was nice to see they are pet friendly, with NO FEE!! |BUT... Your pup will struggle with a place to go, nice grassy area outback, but you have to climb a 4ft. Wall to get to it.|It is a VERY BASIC hotel/motel. So if you're looking for a bit of swank, look...
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